Our Reviews
Charlie Q|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2026
Quick and easy was well pleased. Like the pay online feature
3/21/2026
Charlie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Gonzales, LA
Vickie F|2026 GMC Acadia
Confirmed Sales Customer
9/23/2025
Everyone was very helpful and friendly.
KENNETH GUILLORY
9/24/2025
Vickie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Denham Springs, LA
Richard S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/25/2025
Ty is a great salesperson, very knowledgeable and professional!
Tyerah Sullivan
9/26/2025
We're glad to hear you found our staff was so knowledgeable and professional! We hope to see you soon!
Geismar, LA
Richard W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/25/2025
All of the employees were very helpful although I feel that my wait was longer than it should have been considering an oil change is appointment only.
9/26/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC - Service! We hope to see you soon!
Addis, LA
Robert C|2025 GMC Yukon
Confirmed Service Customer
9/26/2025
Kind, timely, considerate, professional
9/29/2025
Robert, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
Eumekia G|2024 GMC Sierra 1500
Confirmed Service Customer
10/3/2025
Stop being sarcastic and unpolite to your pain, loyal customers
10/6/2025
Eumekia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Denham Springs, LA
Lorena G|2026 GMC Yukon
Confirmed Sales Customer
10/8/2025
I was treated great. Stephan Bryant took good care of us. Very kind and knowledgeable about my vehicle.
Caroll Bryant
10/10/2025
Lorena, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HINESTON, LA
Woody B|2023 GMC Yukon XL 1500
Confirmed Service Customer
10/8/2025
At this point I must give the grade of incomplete. You guys still have my vehicle and I have had no contact since I took it in for service on 10/6/2025. I will give a grade when the service is complete. Well, I tried to submit without giving a grade but it would not all me to do that. Since that is the case I was forced to give a grade, which could only be poor since the service is incomplete.
10/10/2025
Woody, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
James M|2026 GMC Terrain
Confirmed Sales Customer
10/10/2025
Very easy and helpful
Brittany Quiet
10/12/2025
James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Jason L|2013 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Got my issue handled same day. The professional and friendly representative was helpful and courteous. I appreciate the care they showed to my situation.
10/12/2025
Jason, we are very happy we could provide you with a positive experience! Thank you for choosing Gerry Lane GMC - Service and we hope to see you again.
Denham Springs, LA
Joe A|2023 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
I wasn't at your dealership yesterday. But you had my truck from June to September (80 days!!) for a transmission part repair.
10/16/2025
We regret to hear that you had this experience with us. Please reach out to us at (225) 341-4403 when you can so we can address this situation directly. Thank you and have a great day.
BATON ROUGE, LA
Charles S|2018 GMC Yukon
Confirmed Service Customer
9/26/2025
My appointment, i made online, did not show up as being made, but the service tech, Aubrey Mitchell was able to work me in. I am in 7 out in a good and timely manner..
9/29/2025
Charles, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Baton Rouge, LA
Clyde C|2026 GMC Sierra 1500
Confirmed Sales Customer
9/27/2025
Mr Ronald Campbell was very good getting what I wanted and all the question I or my wife ask of him couldn’t asked anymore but the only thing we were not happy about was the guy help us in the loan Department he didn’t take his time by with us at time I almost walk out without signing
RONALD CAMPBELL
9/29/2025
We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
Addis, LA
Scott B|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/8/2025
Truck sat there for a week for a oil change Your service department keep telling me they where going to call me back every day multiple times a day finally showed To the dealer ship to find out they lost the service ticket and locked the keys in my truck had to make a second trip to bring the spare key really disappointed in your service and don’t plan on buying again from yall
10/10/2025
Scott, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
White Castle, LA
Michael S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/12/2025
One of the easiest vehicle purchases to date. Salesman was knowledgeable, nice and not pushy. Manager was nice and we made a fair deal in short time. The ext warranties are too expensive but that’s another story.
10/13/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Clarence S|2022 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
Brought my 2022 GMC in for transmission issues was told it was a module and price was 422 and that it would be quickly repaired same day bc part was in stock called back the next day bc I didn’t receive a call only to find out the price I gt was only for parts and the labor would be an additional 500 I was not prepared to pay that price and I feel that price should have been honored bc that’s what I paid . Will never shop there again if you quote a price you honor it!
10/16/2025
Clarence, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Rosedale, LA
Kenneth S|2026 GMC Canyon
Confirmed Sales Customer
9/29/2025
Really nice and professional people that i did business with at Gerry Lane GMC and they didn’t try to add on a bunch of extra charges that other dealerships have tried to do to me in the past
Caroll Bryant
10/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Central, LA
Jacqueline H|2026 Buick Encore GX
Confirmed Service Customer
10/13/2025
I brought my 2026 Buick Encore in because the start/stop feature was not working properly. I took my vehicle in on a Wednesday morning and went to see if they had looked at it around 5:30 p.m. and no one had even made a ticket for it and they had a time trying to even locate my vehicle. I had to leave the vehicle over night. Thursday they still had not made a ticket. I had to act up a little and final go a kind young lady to help me and she gave me a loaner vehicle and make sure everything was take care of. However, I did not get my vehicle back until Friday. I just expected more. I hope I don't have the same kind of problems when I go in for an oil change. It seemed very chaotic in the service department.
10/14/2025
Jacqueline, we regret to hear that your experience with us was not a more positive one. Here at Gerry Lane GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (225) 341-4403 to discuss ways we can better serve you in the future.
Baton Rouge, LA
Deena B|2022 GMC Terrain
Confirmed Service Customer
10/15/2025
My vehicle was not serviced on the date in question so I’m not sure why I am receiving this survey. I would like to know why I am receiving this survey.
10/16/2025
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
Baton Rouge, LA
Helaine J|2026 Buick Encore GX
Confirmed Sales Customer
10/15/2025
It was awesome experience.
Tyerah Sullivan
10/16/2025
Helaine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Larry L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/16/2025
I really enjoyed the hassle free experience in purchasing this vehicle. The sales representatives Ms. Sullivan and Mr. Russ were excellent. They exhibited professionalism, courtesy and integrity in their work. This is my first GMC and the best purchase experience I’ve had in buying a vehicle.
TONY RUSS
10/19/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Centreville, MS
Thomas R|2026 GMC Terrain
Confirmed Service Customer
10/14/2025
It was great
10/15/2025
Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Denham Springs, LA
Thomas H|2025 GMC Canyon
Confirmed Sales Customer
10/14/2025
Enjoyed the help from the sales people, very helpful and knowledgeable.
Tyerah Sullivan
10/15/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Port Allen, LA
Leonard W|2026 GMC Sierra 1500
Confirmed Sales Customer
10/14/2025
Everyone was very helpful and made sure I was taken care of.
RONALD CAMPBELL
10/15/2025
Leonard, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
Alysa B|2025 Buick Envista
Confirmed Service Customer
10/20/2025
So unorganized
10/21/2025
Alysa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
Walker, LA
Lillian Y|2024 GMC Terrain
Confirmed Service Customer
10/24/2025
Went to the service center for first comp oil change and tire rotation. Oil did not appear to be changed and oil was over filled.
10/26/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (225) 341-4393 at your earliest convenience and we will do our best to resolve this with you.
Saint Amant, LA
Stephen L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Everyone was so willing to help. Stephen was awesome!
Caroll Bryant
10/27/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
Livingston, LA
George H|2023 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
Good service
11/1/2025
George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Saint Gabriel, LA
Ina P|2023 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Fixed issue
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Zachary, LA
Ray B|2025 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
My scheduled appointment was 10 AM on 09/24/25. I arrived at 09:20 and a gentleman check me in with the understanding that i was going to wait. Two hours later (noon) when checking on the delay; was told that their was a back up. I had not received any communication at that point. When given my keys i was told that my vehicle was out front. I could not find it, even when pressing the emergency horn. After inquiry, someone took my keys and went in the back of the shop to retrieve the vehicle. But, the service I requested was performed and I did make my 1 PM appointment. Thank you. Ray A Bias
9/27/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (225) 341-4393 so we may identify ways to improve your experience.
Scott, LA
Rico V|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/25/2025
Great service
9/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Jessie M|2026 GMC Terrain
Confirmed Sales Customer
10/25/2025
The whole entire staff was very nice polite. The sales person was great It was great experience there. I went there just looking browsing for a car and within an hour. I left with a brand new car super excited thanks you Jerry Lane.
Tremayne Trench Jr
10/27/2025
Jessie, we're happy to hear you had such a great experience with our team! We sincerely value your business and look forward to your next visit!
Addis, LA
Daniel B|2023 GMC Yukon XL 1500
Confirmed Service Customer
10/25/2025
Quick and professional service. what else would you want.
10/27/2025
Daniel, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
April B|2025 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
It was my first oil change and tire service and it was the worst. I had an appointment for 8am didn’t get my keys back until 1pm for my oil NOT to be changed. It was the worst and all they say they were sorry but no supervisor could make sure my service was complete. The guy who brought my truck to be changed the oil but not sure if my fluids were topped off. I didn’t even receive a print out of service.
10/29/2025
April, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
Baton Rouge, LA
Monia P|2022 GMC Acadia
Confirmed Service Customer
10/31/2025
Service completed in a timely manner! Team was very professional.
11/3/2025
Monia, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Baton Rouge, LA
Donna M|2015 Buick Enclave
Confirmed Service Customer
11/3/2025
All services that I requested were taken care of and the service employee that I dealt with was very helpful and knowledgeable.
11/4/2025
Donna, we are very happy to have provided you with such a positive experience! Thank you for choosing Gerry Lane GMC and we hope to see you again.
PORT ALLEN, LA
Calvin P|2025 GMC Sierra 1500
Confirmed Service Customer
9/28/2025
Excellent and fast
9/30/2025
Calvin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Adel A|2024 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Good service
10/24/2025
Adel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC - Service
New Roads, LA
Wyatt G|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/24/2025
great
10/26/2025
Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Jessica L|2024 GMC Yukon
Confirmed Service Customer
10/28/2025
Great
10/29/2025
Jessica, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Plaquemine, LA
Michael S|2023 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
I had a issue with my 2023 sierra SLT 3 days earlier on 10/24/25 I brought it in to the service department explained to the service agent what happened the night before I stop for 45 minutes then got back in my truck and would not start like the battery had died so i jumped it off made it home on10/24/25 came into the service they tested my battery and told me the battery passed the test it was good so they scheduled me to come in on 10/27/25 @ 8:00 am I arrived there pulled inside the service lane service agent checked my truck in he tried to start it up the battery died again like three days earlier they jumped it off took it to the back to troubleshoot the issue it was late on 10/28/25 when I was told the battery was the problem I was very frustrated and upset for the time it took to diagnose the problem if that is true issues with the truck I had already started looking for another vehicle I don’t trust what I was told with no evidence to support the issue what’s killing the battery.
11/2/2025
Michael, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
ZACHARY, LA
Bridgette H|2024 Buick Envision
Confirmed Service Customer
11/5/2025
Great Experience, friendly staff and reasonably priced for my service received.
11/6/2025
Bridgette, We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Eduardo R|2025 GMC Sierra 1500
Confirmed Service Customer
10/7/2025
The on-duty manager, foreman, and service advisor were invaluable in fitting my truck in for service. I appreciate the professionalism and understanding of the GMC Service team members!
10/8/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Central, LA
Gloribella B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/17/2025
Service department is going from bad to worst. Don’t answer the phone, don’t keep customer updated and taking for ever to get things done. Had vehicle there over 2 weeks and didn’t fix everything they should. Really upset with their service
10/20/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Denham Springs, LA
Trudie O|2021 GMC Yukon
Confirmed Service Customer
10/27/2025
Super!
10/28/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Dustin M|2024 Buick Encore GX
Confirmed Service Customer
11/3/2025
Had a long wait time, but the work was well done. To me, that’s what really mattered anyway.
11/5/2025
Dustin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Anacoco, LA
Scott J|2026 Buick Enclave
Confirmed Sales Customer
11/4/2025
Great as alwt
Tremayne Trench Jr
11/5/2025
Scott, your satisfaction is our top priority. We look forward to your next visit! Take care!
WASHINGTON, LA
Jacqueline A|2026 GMC Terrain
Confirmed Sales Customer
11/4/2025
Everyone was very kind, courteous and respectful. But when Ms. Tye got involved things really got moving. She and Ronald Campbell took excellent care of me.
Tyerah Sullivan
11/5/2025
Jacqueline, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Baton Rouge, LA
Jo Ann W|2025 GMC Yukon XL 1500
Confirmed Service Customer
11/6/2025
Love everything about the entire dealership. Professional staff, very friendly and eager to help. The service department was fast and very courteous I barely had enough time to drink a cup of coffee & I was ready to go. Thanks to all who made my experience wonderful especially Sherrard Davidson. Thank you so much for all each of you do. Jo Ann B. Weaver, Rambin Louisiana The body shop did an excellent job repairing my little scrape on my new Yukon as well. Thank you Ms Elizabeth for your kindness and professionalism towards me.
11/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC - Service
Pelican, LA
Brenda B|2026 Buick Enclave
Confirmed Sales Customer
10/9/2025
The salesman was great they really try to get what you want.
Sherrard Davidson
10/11/2025
Brenda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Zachary, LA
Britt R|2026 GMC Canyon
Confirmed Sales Customer
10/20/2025
I was impressed with the team work involved making me feel so very important. It was impressed, Thank you so very much!!
MICHAEL SMITH
10/21/2025
Britt, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Brent L|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
Was decently quick and easy. I can tell that you’re short staffed in service reception area but still went well.
10/21/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
Prairieville, LA
Frank H|2024 GMC Sierra 1500
Confirmed Service Customer
10/23/2025
They got my truck dirty didn’t clean it and acted like oh well and still didn’t make it good
10/26/2025
Frank, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4403 so we can assist you further.
Baton Rouge, LA
Jeanne W|2022 GMC Acadia
Confirmed Service Customer
10/23/2025
Frist visit for AC not cooling - the AC compressor was replaced and other AC work was performed (~$3,700). Second visit for AC not cooling and the high side shrader valve was replaced (additional $676.91). Third visit next week because the drivers side two air vent is blowing warm air and passenger side two vents is ice cold.
10/25/2025
Jeanne, we really appreciate your feedback! Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gerry Lane GMC (225) 341-4403
Baton Rouge, LA
Thomas M|2023 GMC Sierra 1500
Confirmed Service Customer
10/23/2025
the service was great! my truck was ready earlier than expected. communication was great also, even though they were shorthanded.
10/25/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Marico B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/4/2025
Overall it was good.
11/5/2025
Marico, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Vanita R|2025 GMC Terrain
Confirmed Service Customer
11/8/2025
They diagnosed and checked what was going on with my truck. They went above and beyond with service. I appreciated that so much. Michael and Paul did an excellent job.
11/8/2025
Vanita, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Lake Charles, LA
Paul P|2025 GMC Acadia
Confirmed Service Customer
10/15/2025
Gerry Lane GMC Buick Florida Blvd Baton Rouge performed excellent service on my 2025 Acadia Denali. The Management and Service Technical Department work together and are a Great Team. Thank You Gerry Lane! P. Wayne Pourciau
10/16/2025
Paul, we are so happy to read such a great review about Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oscar, LA
Panos T|2022 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
As usual everything went smoothly, and the work was done in a timely manner and completed satisfactory. Aubrey and the service team were courteous and professional as always.
10/21/2025
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
G 360 Llc D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/26/2025
Service is top notch.
10/27/2025
Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
ZACHARY, LA
Ebonie E|2026 GMC Yukon
Confirmed Sales Customer
10/29/2025
Traymone B. was an absolute pleasure to work with. We purchased two vehicles and it was a seamless experience.
Traymone Brock
10/30/2025
Ebonie, congratulations on your new vehicles! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Baton Rouge, LA
Eric L|2023 Buick Encore GX
Confirmed Service Customer
10/29/2025
excellent service
10/30/2025
Eric, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Gerry Lane GMC and we hope to see you again.
espero, FL
Roderick S|2023 GMC Sierra 1500
Confirmed Service Customer
11/2/2025
Outstanding
11/4/2025
Roderick, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
Reginald B|2023 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
The service was fast and the techs solved the issue in a timely manner.
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Baton Rouge, LA
Wendell O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
It went well the salesman was courteous and helpful
NATHANIEL PAUL
11/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Saint James, LA
Barry R|2024 GMC Canyon
Confirmed Service Customer
11/10/2025
Everyone did great!
11/11/2025
Barry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
Patricia W|2025 Buick Envista
Confirmed Service Customer
10/22/2025
Great service and staff. Stephen, salesman checked on me
10/23/2025
Patricia, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Brusly, LA
Robert W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/25/2025
KEIOIKE LUTCHER Was great to work with she made everything go smooth and fast and made sure I got my discounts
Caroll Bryant
11/26/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hickory, NC
Roy D|2020 GMC Terrain
Confirmed Service Customer
11/25/2025
this visit was one of the most complete visits. a check list of all the areas looked at was available and very much appreciated.
11/26/2025
Roy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BATON ROUGE, LA
Latrista F|2018 Buick Encore
Confirmed Service Customer
11/25/2025
There honestly isn't enough room to write everything down in this box. 1st of all, I don't think my vehicle was properly fixed earlier this year, which caused the issues this past month. Nothing got done until Brian stepped in, and that is very unfortunate. My vehicle was in the shop for more than 2 weeks. I lost valuable time and money that I can't get back. I understand things happen, parts are delayed, but there were no updates unless I called. In addition, the dealership wasn't able to properly diagnose the issue without contacting GM. At the end of the day, I didn't feel valued as a customer. I will have to think long and hard about whether I can trust Gerry Lane Buick to work on my vehicle. Brian was very helpful and seemed trustworthy, but so much damage was done. I don't know if I can trust this place again.
11/26/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (225) 341-4403 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
DENHAM SPRINGS, LA
James C|2025 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
The customer service scheduled my appointment within 2 hrs of the appointment time. I was greeted and work began on my vehicle quickly.
12/3/2025
James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Cynthia M|2024 GMC Yukon
Confirmed Service Customer
12/2/2025
Professional and experienced staff
12/3/2025
Cynthia, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Greenwell Springs, LA
Janna K|2021 Buick Enclave
Confirmed Service Customer
10/31/2025
Service was performed in a timely manner. Customer service representative(s) were friendly and professional as always! Thanks again, Gerry Lane service department.
10/31/2025
Janna, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Brusly, LA
Betty M|2017 GMC Acadia
Confirmed Service Customer
10/31/2025
ALways Excellent
10/31/2025
Betty, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
New Roads, LA
Sarah D|2022 GMC Yukon
Confirmed Service Customer
11/21/2025
Well, I had it towed one Friday afternoon. Called Monday and they couldn’t confirm that they had even received the vehicle. Told me to call the Chevy dealership. Finally called back and they had found it. Then it was another 3 days before I called back and offered to walk out there with their portable diagnostic pad to plug into the truck to read the code. Within 2 hours of this call, they had read the code, identified that it was a back ordered part and had me a car ready to rent at Hertz. At this point I’ve been without wheels for 6 days. After the 10 days of the complimentary rental car, I returned it. Called for an update. No ETA on the part. They called me a week later, still no ETA. Finally, mentioned it to my co-worker whose husband is a mechanic at a private shop and he offered to see what he could find out on the part. He calls to tell me that All-Star was sitting on 7 of them!! I call and tell Gerry Lane this info and miraculously, my car gets the part and is ready for pickup a month after it got there. What blows my mind is that they could have searched harder for the part, first of all. But, surely the amount they spent in rental car fees surpasses what was necessary for this $30 part! Next time, I will take it to a private mechanic.
11/24/2025
Sarah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4393 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Zachary, LA
Emile W|2025 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
Very Helpful and polite.
11/24/2025
Emile, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PORT ALLEN, LA
Brenda G|2025 GMC Terrain
Confirmed Service Customer
11/26/2025
Gerry Lane’s team is vigilant, with the best customer service. Especially with people that are going through life’s challenges. They are patient with them as well. Thank you for your service team.
11/27/2025
Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Jennifer B|2025 Buick Envista
Confirmed Service Customer
12/3/2025
Had my 7500 mile checkup & oil change. They were awesome and very quick to complete the check.
12/3/2025
Jennifer, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Gramercy, LA
Nicholas T|2026 GMC Yukon
Confirmed Sales Customer
11/7/2025
Great experience every time !
Sherrard Davidson
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
GREENWELL SPRINGS, LA
Michael S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/7/2025
My visit at the dealership was a unusually long couple days because of circumstances that was happening at the time my vehicle was in the service department being checked for unknown issues that I had got uncomfortable about, So I talked with my sales representative Brittney Quiet and i told her what was going on then asked her to show me what they had in stock on the ground in the color I was looking for but she said that pacific blue was not available in the 2026 sierra SLT so I settled for a black after talking to Mr. J.Gordon he worked with Brittney and sealed the deal thanks.
Brittany Quiet
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ZACHARY, LA
Larry L|2026 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
I recently purchased a vehicle and need to have a cosmetic cover replace by the antenna. Paul inspected the part and ordered a new one. Paul was detailed and efficient explaining what was happening. As soon as the part arrived Paul took care of replacing the piece himself. LLee
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Centreville, MS
Jerad M|2025 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Great!!
12/10/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
Plaquemine, LA
Christopher A|2022 GMC 1500 Sierra
Confirmed Service Customer
12/16/2025
Extremely bad GM dealership. The service department is very incompetent and it appears that the management is too. Very unprofessional dealership that will never see any vehicle of mine ever again. I had an appointment to drop the vehicle off at 7:00 AM. The service bay doors were not opened until 7:15 AM while the service techs all sat around doing nothing. When I did get in, the service writer could not find any information about the appointment and had to manually enter my information. I hesitantly left the vehicle. I called several times and was told there were no service writers available to take my call, so I asked to speak to a manager and was also told no managers were available. I finally had to go to the dealership to get my vehicle and was told there would be a $150 diagnostic charge, which was never mentioned. Luckily I had my spare key fob and was able to get my vehicle away from there. When I did get into my vehicle, there was a half a cup of coffee sitting in the cup holder. And I would like to get my key fob back that they refused to return. Thank you Chris Artall
12/17/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Veronica J|2026 Buick Encore GX
Confirmed Sales Customer
11/9/2025
They was very helpful and very unique i love coming out there to buy a vehicle the sale person was very caring and helpful
Tyerah Sullivan
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baker, LA
Lawarren G|2026 Buick Envista
Confirmed Sales Customer
11/27/2025
It was Great!
Christian Constance
11/28/2025
Lawarren, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!
Baker, LA
Ernest P|2023 Buick Envision
Confirmed Service Customer
12/4/2025
Very satisfied
12/4/2025
Ernest, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Ina P|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
Nate was a wonderful salesman from the time he called to schedule the appointment, right up until the time I was able to drive off the lot! Mr. Jimmy Gordon was ABSOLUTELY PHENOMENAL in making me feel heard, supported and comfortable throughout the entire financing process. Darryl was a major help with assisting and suggestions for the deal, as well. I ultimately was just IMPRESSED with this TEAM OF INDIVIDUALS!!
NATHANIEL PAUL
12/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
Mark H|2026 GMC Sierra 1500
Confirmed Service Customer
12/9/2025
Great experience. Everyone was friendly and extremely helpful.
12/9/2025
Mark, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Charles C|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/9/2025
Always quick and affordable
12/9/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Jarrell H|2022 GMC Yukon
Confirmed Service Customer
12/9/2025
The work on my Yukon took a long time. I spent 7 hours in the "waiting room".
12/10/2025
Jarrell, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
Baton Rouge, LA
Herbert O|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
i was treated fairly and professional. The salesman was very familiar with the inventory, he found one I like, so I purchased it
RONALD CAMPBELL
12/22/2025
Herbert, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
Michelle W|2022 GMC 2500HD Sierra
Confirmed Service Customer
11/10/2025
Just the best group of people working there, great customer service and a nice atmosphere. Thank you. We will be back!
11/11/2025
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! We sincerely value your business and look forward to your next visit!
Baton Rouge, LA
Michael B|2025 GMC Sierra 1500
Confirmed Service Customer
11/18/2025
Quick and efficient check in process and up to date status information throughout the service.
11/20/2025
Michael, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Madison, MS
Leigh J|2026 GMC Acadia
Confirmed Service Customer
11/18/2025
always great customer service
11/20/2025
Leigh, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Denham Springs, LA
Mildred W|2026 Buick Envista
Confirmed Sales Customer
11/21/2025
My experience was very pleasant and my salesperson, Tyerah Sullivan was very attentive and listened very well as to my wishes about what I was looking for. Her communication with me was on point. I understand the plaque for sales person of the year. The sales manager Kendrick Thomas and finance manager Quentin Chapman has to be mentioned also. That was my team and they were all very accommodating and pleasant. Y’All DONE GOOD!!!!!!
Tyerah Sullivan
11/24/2025
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kentwood, LA
Franklin J|2024 GMC Yukon XL 1500
Confirmed Service Customer
12/2/2025
Good
12/2/2025
Franklin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DENHAM SPRINGS, LA
Blain D|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/2/2025
Great service
12/2/2025
Blain, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Gonzales, LA
Chris C|2023 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
great service
12/11/2025
Chris, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Jennifer S|2026 GMC Acadia
Confirmed Sales Customer
12/16/2025
Kenneth was a great salesman. He made the car buying process smooth and enjoyable.
KENNETH GUILLORY
12/17/2025
Jennifer, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Gonzales, LA
Bonnie K|2026 Buick Enclave
Confirmed Sales Customer
12/23/2025
Larry was great. He was patient with my million questions and made sure I was satisfied with my purchase.
LARRY DUNN
12/24/2025
Bonnie, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! Until the next time we meet, take care!
Baton Rouge, LA
Adrain D|2026 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Fine
TONY RUSS
11/7/2025
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Gonzales, LA
Adryon D|2022 GMC Yukon
Confirmed Service Customer
11/18/2025
Sherrard always makes the purchase of a vehicle seamless! He's a gem and much appreciated!
11/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Port Allen, LA
Mykalynn M|2026 Buick Encore GX
Confirmed Sales Customer
11/18/2025
My experience was amazing trying to get into a vehicle . I had a WONDERFUL PROCESS thanks to Ronald Campbell who’s helped and stuck with me and also remained patient .
Tyerah Sullivan
11/21/2025
Mykalynn, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Darrow, LA
Dan B|2024 GMC Sierra 1500
Confirmed Service Customer
12/5/2025
Last 2 Times have been really good.
12/6/2025
Dan, we are so happy to read such a great review about Gerry Lane GMC! If you have any further questions, please give us a call. We're always happy to help!
Zachary, LA
Clint S|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/10/2025
I booked an appointment online and typed everything that I needed fixed along with an oil change. Set at the dealership for 3.5 hours for an oil change and tailgate recall. I asked online to fix my windshield wiper switch because it doesn't work and look at why my onstar doesn't work. After such a long wait I was told my truck was complete. I paid for my service and took off. After driving I noticed that the windshield wipers still didn't work and the onstar still didn't work. I called and they said that I would have to make an appointment for that work. The windshield wipers not working is very dangerous and I'm not very happy that I already had this scheduled and didn't get the work done
12/11/2025
Clint, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4393 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Larry C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
JT and the other salesman that help me was extremely helpful and polite a very good crew of guys !
JOSEPH TATE
12/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
April F|2026 GMC Terrain
Confirmed Service Customer
12/23/2025
The wait was extremely long, My appt was at 9 I was at the dealership by 8:30 and did not leave until almost noon
12/24/2025
Thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4403 at your earliest convenience to discuss how we can turn this experience into a positive one.
Baton Rouge, LA
Meghan W|2026 Buick Encore GX
Confirmed Service Customer
11/4/2025
My salesman told me to come in for my parking brake error and to get the ceramic coating I paid for when I bought the vehicle. He said they didn’t take appointments on mondays so show up early. I got there before 7, was told I needed an appointment and to wait in lobby. I waited until 12:30/1 to be told the did an update on my car and I would need to come back for the coating.
11/5/2025
Meghan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4403 at your earliest convenience to discuss how we can turn this experience into a positive one.
Zachary, LA
Jeffery L|2022 GMC 1500 Sierra
Confirmed Service Customer
11/17/2025
Adrianne was fantastic!!!! She made sure my recall parts were there and every step was taken care of
11/17/2025
Jeffery, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC - Service! We sincerely value your business and look forward to your next visit!
Gonzales, LA
Eddie B|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
Courteous, prompt and efficient service
11/25/2025
Eddie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ZACHARY, LA
Arthur M|2020 GMC 1500 Sierra
Confirmed Service Customer
11/26/2025
Mr. Paul’s communication was superb
11/27/2025
Arthur, thank you so much for the positive review! We hope you have a great day!
Las Vegas, NV
Tim G|2025 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
I had my tires rotated and they did not pressure my tires up to required pressure. I received a notice that 3 tires were low and expected them to be filled.
12/18/2025
Tim, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Shaun C|2016 GMC 1500 Sierra
Confirmed Service Customer
12/24/2025
Th AC is running now but it's still not blowing cold and the transmission is still jerking
12/25/2025
Shaun, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (225) 341-4403 so we may assist you in moving forward towards a resolution.
Baton Rouge, LA
Ross M|2026 Buick Enclave
Confirmed Sales Customer
12/29/2025
Everyone was great! The process was so easy!!!
MICHAEL SMITH
12/29/2025
Ross, we are so happy to read such a great review about Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Port Allen, LA
Alencia G|2024 GMC Terrain
Confirmed Service Customer
1/6/2026
When paying for my service my card was not handed back to me like it was given. I felt that this was rude.
1/6/2026
We appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (225) 341-4403 at your earliest convenience and we will do our best to resolve this with you.
Baton Rouge, LA
Pamela G|2019 GMC Acadia
Confirmed Service Customer
12/11/2025
Aubrey was excellent and very professional
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PORT ALLEN, LA
Frank W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/11/2025
Buying and selling a car is not one of my favorite things to do, but this is the second car I have purchased from Gerry Lane and the service and experience is excellent. I live in New Orleans, but I make the drive for the improved service.
LARRY DUNN
12/12/2025
Frank, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
New Orleans, LA
Thomas M|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
My salesman Sherrard Davidson was very expedient, polite, knowledgeable and professional!
Sherrard Davidson
1/6/2026
Thomas, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Roshon M|2026 Buick Envista
Confirmed Sales Customer
1/8/2026
goid service
Tyerah Sullivan
1/8/2026
Roshon, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Baton Rouge, LA
Scott H|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
My vehicle is having issues with the GPS system (the messages is Driver Assistance needs Servicing). I dropped my truck off on the morning of Dec. 9 and left it overnight for the repair. When I picked it up on the afternoon of Dec. 10, the same message was given and the issue was not resolved. I was told they did some service recall, which is fine, but that is not why I brought it in. I scheduled a return trip Dec. 17 to have the issue addressed. I was there from 8 am until noon but I had to leave for a business meeting and nothing was done. I schedule a third visit to allow more time. I dropped the truck off on Dec. 30 and picked up one week later on Jan. 6. Nothing was done. I was told the part needed was on back order, which is fine, but I should have been told that ahead of time so I would not be without my truck for a week. The service technician was very nice but this has been an extremely frustrating series of events. Fortunately this issue does not affect the truck's operations. I will just have do to without this amenity and feature on this truck.
1/9/2026
Scott, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Crystal S|2026 Buick Envista
Confirmed Sales Customer
1/13/2026
Great Service
KENNETH GUILLORY
1/13/2026
We really appreciate your positive review! We hope you have a great day!
Addis, LA
Stanley P|2019 GMC 1500 Sierra
Confirmed Service Customer
1/17/2026
Was told that I had 1 bad TPS that I don’t get repaired and when I picked my truck up none of them was working. I called to inform them about the issue and the guy told me that it would began to work after about 20 miles it’s been over 150 miles and it still not working .
1/18/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (225) 341-4403 so we can work towards a resolution.
BATON ROUGE, LA
Destiney H|2024 Buick Envista
Confirmed Service Customer
12/23/2025
Took almost a week to fix a flat tire. Dealership was very apologetic but it seems like a lot of cars needed servicing but a lack of workers.
12/24/2025
We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
Baton Rouge, LA
Janene L|2019 GMC Acadia
Confirmed Service Customer
1/2/2026
I was there to get 2 new tires that I was charged for months ago and did not receive. We were told that they were unable to get the tires and they’d call us when they came in. While we were waiting on the tires, my car started having other problems and was at the service department at another dealership for weeks because I had lost confidence in Gerry Lane because of the way I was treated. While my car was with the other dealership, my husband got a call stating that the tires were in. He made an appointment to have the tires put on. I brought the car in and my visit went well into the night (the night of your Christmas party) because the machine that puts the tires on suddenly broke. They had to bring my tires next door to the Chevrolet shop to use that machine to put my tires on the rims. When the tires were finally put on my vehicle and service was complete, they tried to charge me again for the tires. I noticed that the amount was 200.00 less this time than what I was initially charged, but I was so annoyed, i didn’t even address that. A manager quickly got involved because he was standing right there and resolved that issue. I then left, but had to return because they forgot to give me my wheel lock. My consultant insisted it was the correct one, but my husband says it’s not, so they gave me someone else’s. I hope I don’t have any issues on my next oil change and tire rotation or have any emergencies before my next appointment. I began using Gerry Labe service because I felt that the service department where I purchased the vehicle was sub par. When I first started going to Gerry Lane, the service was great. I’m not sure what has happened in the last few months, but I no longer have confidence in the service department. I hope they can fix whatever’s broken.
1/2/2026
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Saint James, LA
Roger D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/8/2026
Quickly serviced my truck and was satisfied
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Central, LA
Michael M|2023 GMC Acadia
Confirmed Service Customer
1/15/2026
Service guy was the best
1/15/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
Margaret J|2022 GMC Terrain
Confirmed Service Customer
1/19/2026
Kudos to Mr Wesley Stevens, service advisor, making sure my 2022 GMC TERRAIN WAS SERVICED CORRECT & GOT BACK TO ME AT A DECENT TIME,, He kept in touch with me all throughout the process, , he even came on his off day, he & mechanic to get my vehicle finished, I am very appreciative. M JOHNSON
1/20/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Danny S|2025 Buick Envista
Confirmed Sales Customer
10/18/2025
The salesman Zach Smith was top notch. He saw to our every needs. He was courteous and helpful. He’s a credit to Gerry Lane Buick.
ZACHARY SMITH
10/20/2025
Danny, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Clinton, LA
David N|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
They are the most professional people to work with. Always prompt, and straight to the point. A true pleasure.
Sherrard Davidson
12/4/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATON ROUGE, LA
Tina W|2024 Buick Encore GX
Confirmed Service Customer
12/4/2025
Super
12/5/2025
Tina, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Baton Rouge, LA
Larry L|2026 GMC Sierra 1500
Confirmed Service Customer
12/11/2025
The service technician was very helpful. This is my first time owning a GMC and having it serviced. I had a very pleasant conversation with who I perceived to be a service manager in the Bay Area. The overall experience was good.
12/20/2025
Larry, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Centreville, MS
Trayvon H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
It was a great experience, from start to finish it was smooth.
Brittany Quiet
12/19/2025
Trayvon, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Gregg S|2025 GMC Sierra 1500
Confirmed Service Customer
1/12/2026
Great job
1/13/2026
Gregg, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
Zachary, LA
Sturges L|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
Excellent service on tire rotation and FREE oil change. The new computerized system works great. Service was completed in the time stated when I got there and waited for them to complete the jobs.
1/15/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENHAM SPRINGS, LA
Terry B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
My team was great from the moment we stepped on the lot Neek and Tony took care of us.
TONY RUSS
1/21/2026
Terry, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baker, LA
Donna M|2026 Buick Enclave
Confirmed Sales Customer
12/16/2025
It was a pleasure doing business with the dealership. Everyone was very friendly and informative.
ZACHARY SMITH
12/17/2025
Donna, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Port Allen, LA
Roy D|2024 GMC Sierra 1500
Confirmed Service Customer
1/6/2026
my vehicle was completed in a super fast time and with the new checklist i was able to see what was in good shape and what was needing correcting
1/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BATON ROUGE, LA
Janet T|2024 Buick Encore GX
Confirmed Service Customer
1/14/2026
Great service as always
1/14/2026
Janet, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Angela D|2026 GMC Acadia
Confirmed Sales Customer
1/20/2026
It was awesome
Sherrard Davidson
1/20/2026
Angela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Walker, LA
Booker E|2023 GMC Sierra 1500
Confirmed Service Customer
1/21/2026
took to long to get parts and repair my truck
1/21/2026
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
BATON ROUGE, LA
Barry R|2024 GMC Canyon
Confirmed Service Customer
1/23/2026
The guy's helped me with my "radiator hose leak" warranty work. Provided rental car, then when I forgot my garage door opener in the rental when I returned it, they called the rental company because I could not get through to them and got the rental employee to locate the garage door opener and retrieve it for me before the vehicle could be rented to someone else. My sales person, Nique, greeted me when she saw me and went to check on the status of my truck. I usually don't provide feed back, but everyone who attended to my service issue deserves an excellent review. Barry S. Richardson - 2024 Canyon
1/23/2026
Barry, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
Billy G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/25/2026
This dealership treats you like family. They made the truck purchasing experience very easy and enjoyable. JT is a very nice salesman to work with. Thank you!!!
MICHAEL SMITH
1/26/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Belden, MS
Charles W|2026 Buick Enclave
Confirmed Sales Customer
1/28/2026
Brittany took great care of me, it was a pleasure working with her.
Brittany Quiet
1/29/2026
Charles, thank you for your kind review; we are happy to pass along your comments to Brittany here at Gerry Lane GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
Walker, LA
Calvin M|2022 GMC Yukon
Confirmed Service Customer
12/15/2025
N/A
12/15/2025
Calvin, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (225) 341-4403 so we may assist you in moving forward towards a resolution.
Baton Rouge, LA
Jamie V|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/9/2026
The people where helpful and very friendly and a great places to do business
Sherrard Davidson
1/10/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Ville Platte, LA
Charles L|2023 GMC Canyon
Confirmed Service Customer
1/20/2026
Everything went well. Went in with battery issue. Took to long to tighten the leads as that was determined as the issue. Over 2 hours, and I had an appointment.
1/21/2026
Charles, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
Baton Rouge, LA
David P|2023 GMC Canyon
Confirmed Service Customer
1/27/2026
Had my truck for 15 days. Wasnt until day 10 I called and was suggested to get a rental car due to another customer having to wait 41 days for the part Got a call truck was ready. Started drive home and noticed backup camera wasn’t working. I fixed the fuse myself.
1/28/2026
David, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (225) 341-4403 so we can understand your situation better in order to try and turn your experience around. Thank you, Gerry Lane GMC
Denham Springs, LA
Paul P|2025 GMC Acadia
Confirmed Service Customer
1/27/2026
My salesman Zachary Smith, and Service Advisor Aubrey did an excellent job of taking care of my service needs. Both went over and beyond to get my vehicle back in service to me immediately. Go Gerry Lane Florida Blvd Baton Rouge EXCELLENT JOB GREAT LEADERSHIP
1/28/2026
We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oscar, LA
Darwin B|2026 GMC Acadia
Confirmed Sales Customer
1/27/2026
Sherrard Davidson was excellent and extremely friendly, knowledgeable and helpful
Sherrard Davidson
1/28/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! We sincerely value your business and look forward to your next visit!
Denham Springs, LA
Shaun C|2016 GMC 1500 Sierra
Confirmed Service Customer
1/27/2026
Y'all made it all right.. thank you
1/28/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Baton Rouge, LA
Zifeng G|2022 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
very good
Jason Leigh
2/7/2026
Zifeng, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
Patricia P|2026 GMC Terrain
Confirmed Sales Customer
12/24/2025
We were greeted with a friendly smile before entering the door. The Salesman was so very nice and kind. He was knowledgeable and if I could give him a 10, I would. His name was Larry Dunn.
LARRY DUNN
12/25/2025
Patricia, thank you for your kind review; we are happy to pass along your comments to Larry here at Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
Robert C|2025 GMC Yukon
Confirmed Service Customer
12/25/2025
Timely, knowledgeable, helpful, great experience
12/25/2025
Robert, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
KELLY R|2026 GMC Yukon
Confirmed Sales Customer
2/3/2026
This is the BEST experience I have ever had in my life purchasing a new vehicle. The reason for my superb experience is due to Mrs. Shunaiqua "Neek" Bell!! She goes above and beyond to make sure her clients are treated like stars! Not only is she genuine, caring, and professional, she doesn't fade away or disappear after the sale is complete. She takes exceptional care of her clients before, during, and after the sale!! Manager Kendrick Thomas was also extremely welcoming and accommodating!! I will never do business with anyone else!!!
SHUNAIQUA ELLISON
2/6/2026
Kelly, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
ELME C|2026 Buick Envista
Confirmed Sales Customer
2/3/2026
The process was very smooth and easy! Everyone was so nice and helpful!
Traymone Brock
2/3/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Baton Rouge, LA
CEDRICK S|2026 GMC Yukon
Confirmed Sales Customer
2/3/2026
Great customer service from Ms. Brittany Quiet. She was very nice and professional doing her job. Definitely made my buying experience smooth and she got me the truck I wanted
Brittany Quiet
2/3/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
White Castle, LA
Eva P|2025 Buick Enclave
Confirmed Service Customer
2/4/2026
Efficient, courteous, and comfortable waiting area.
MICHAEL BIGHAM
2/6/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Dennis Mills, LA
CHARLES A|2026 GMC Sierra 1500
Confirmed Sales Customer
2/12/2026
I had the pleasure of working with Mignonne and Aubrey on this project. I received aprompt call from Mignonne and she verified the vehicle I was interested in was available. She answered my questions about the vehicle and set up a tentative appoint for me to see the truck that day or the next day. I decided to go that evening and Aubrey met me and showed me the truck and took me on a test drive. She gave me a tour of the truck and demonstrated some of the features. I purchased the truck and set up to come in the next day. Aubrey picked me up and brought me to the dealership. She helped me to set up some features on the truck and I was on my way. I don't remember the gentleman who helped me with the financing but he was very knowledgeable and explained all of the documents and answered any questions I had. I had a quick and easy experience.
ADREENE DAVIS
2/14/2026
Charles, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Jonathan T|2025 GMC Yukon
Confirmed Service Customer
1/29/2026
4 hours for a tire plug with an appointment. was told it would be 1.5 hours max. repeatedly told it would only be a few more minutes.
1/29/2026
Jonathan, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (225) 341-4403 so we can understand your situation better in order to try and turn your experience around. Thank you, Gerry Lane GMC
Baton Rouge, LA
Donna S|2024 GMC Acadia
Confirmed Service Customer
1/29/2026
Brought my 1 year old GMC Acadia in because the check engine light keeps coming on. They kept it a week and after picking it up and on my way home, the check engine light came back on. Come on, I don’t have time for you to keep my car a week and not even fix it. And, we live an hour away so now I have to arrange the whole ordeal to bring it back in.
1/29/2026
Donna, we are disappointed to hear that you did not have a more positive experience with us at Gerry Lane GMC - Service. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4393 at your earliest convenience to discuss how we can turn this experience into a positive one.
Ventress, LA
LYMAN A|2026 GMC Sierra 1500
Confirmed Sales Customer
2/3/2026
Larry greeted us coming in the parking lot. Stayed with us and helped us through the whole process. Stephen was terrific with the process
Caroll Bryant
2/4/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Gonzales, LA
Pamela J|2024 Buick Envista
Confirmed Service Customer
2/14/2026
Jason, my service advisor was great! My service was done in a timely manner too!
Jason Leigh
2/15/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
KATHERINE O|2026 Buick Enclave
Confirmed Sales Customer
2/14/2026
Salesman was great! Best salesman I have ever worked with. Very satisfied with my purchase and Trey, my salesman. Also, Finance Manager was the best.
Traymone Brock
2/15/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
NICHOLAS V|2026 GMC Canyon
Confirmed Sales Customer
2/17/2026
My experience was great I walked in searching for a Black GMC Canyon or Chevy Colorado, and as I was touring the lot Zack pointed out the Brand new GMC Canyon with Dune paint. I didn’t think I would purchase a car that wasn’t black but I loved that color and 3 days later purchased my brand new car.
Zachary Smith
2/18/2026
Nicholas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
TROY S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/18/2026
Your team members were very helpful.
Caroll Bryant
2/18/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Vacherie, LA
James S|2026 Buick Envista
Confirmed Sales Customer
1/5/2026
Tyrerah was an absolute pleasure to work with. The price, the service, and the entire experience was wonderful! Also, I love my new 2026 Envista!
Tyerah Sullivan
1/5/2026
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prairieville, LA
George L|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
The staff wad professional and courteous.
Caroll Bryant
1/5/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Genevieve J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
2/4/2026
Poor communication. Not being truthful about repair time we received the vehicle back after they repaired it seven days later we had a a difficulty with the cam sensor causing the vehicle to stall in traffict we could have been hi. We were driving around in a vehicle. That was unsafe. They did not do a diagnostic test after the repair was done if they would motor was replaced poor manager.unknowable of become. Endanger us in a vechile that was not properly repaired.
WEI YANG
2/7/2026
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4403 at your earliest convenience to discuss how we can turn this experience into a positive one.
MARINGOUIN, LA
Janna M|2021 Buick Enclave
Confirmed Service Customer
2/23/2026
The service representative did an amazing job of communicating with me as the services were performed on my vehicle. Unfortunately, I cannot recall his name, but am certain you have access to my service records to determine who this "AWESOMENESS" belongs to :) Thanks, Gerry Lane!
WEI YANG
2/7/2026
Janna, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Brusly, LA
ERICA Y|2026 Buick Envista
Confirmed Sales Customer
2/11/2026
Loved my experience. The process was super easy and my salesperson was amazing
Tyerah Sullivan
2/13/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
Leonard L|2026 GMC Sierra 1500
Confirmed Service Customer
2/11/2026
This was my first oil change at the dealership and I must say it was very fast.
MICHAEL BIGHAM
2/12/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Denham Springs, LA
Jerad P|2025 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
Friendly, patient staff who listen to needs rather than just pushing for a quick sale.
WEI YANG
2/26/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Plaquemine, LA
Brent B|2026 GMC Canyon
Confirmed Sales Customer
1/27/2026
Very easy to deal with
RONALD CAMPBELL
1/27/2026
Brent, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Gonzales, LA
Ray B|2025 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
This experience was very positive. My appointment was taken on time. I was in and out in an hour and a half. Service assistant kept me informed of progress.
Scott, LA
RONALD C|2026 GMC Terrain
Confirmed Sales Customer
2/17/2026
Ronald and Ms. Keiokie was great !!
RONALD CAMPBELL
2/17/2026
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Charles L|2023 GMC Canyon
Confirmed Service Customer
2/19/2026
In and out in two hours for oil/filter change and tire rotation. Has to be a record. Must have hired NASCAR techs. lol Thank you
Jason Leigh
2/20/2026
Charles, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Alicia R|2024 GMC Terrain
Confirmed Service Customer
2/23/2026
Always so nice and so friendly
AMELIA TULL
2/26/2026
Alicia, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
IESHA J|2026 GMC Terrain
Confirmed Sales Customer
2/24/2026
Mr Larry Dunn & Jennifer were amazing! From start to finish, they made sure everything I purchased was comfortable with me & my future. Will be sending others to
LARRY DUNN
2/27/2026
Iesha, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
Mary J|2025 Buick Encore GX
Confirmed Service Customer
2/25/2026
Very Very happy with my service.
Aubrey Mitchell
2/28/2026
Mary, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Brusly, LA
Lesia F|2025 GMC Terrain
Confirmed Service Customer
2/25/2026
The wait was not long at all
Jason Leigh
2/28/2026
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Mickey B|2024 GMC Terrain
Confirmed Service Customer
2/25/2026
Mechanic made big mistake on my service
Paul Bryant
2/28/2026
Mickey, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4403 so we can assist you further.
Baton Rouge, LA
Mary L|2025 Buick Envista
Confirmed Service Customer
2/26/2026
In for 6 month check up. Very nice people in service. Young man who checked me in was very polite and knowledgeable. Sorry I cannot remember his ne
Aubrey Mitchell
2/28/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATON ROUGE, LA
Fred P|2024 GMC Canyon
Confirmed Service Customer
1/8/2026
Excellent, professional service. Special thanks to Kevin and Aubrey in the service department.
1/8/2026
Fred, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
BATON ROUGE, LA
Steven S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/30/2026
Everything went well. One question, I live in Zachary about a mile from the GERRY LANE Jeep dealership. Why can’t you use any of the Gerry Lane Dealerships to get you free oil changes?
Zachary, LA
Roderick L|2023 GMC Sierra 1500
Confirmed Service Customer
2/17/2026
Great customer service
Aubrey Mitchell
2/18/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Denham Springs, LA
Roy D|2026 GMC Canyon
Confirmed Sales Customer
2/17/2026
I have purchased many vehicles here and you might say my family in a gerry lane follower. My daughter has had 2, my son has one, my wife has one and i have purchased my 5 from them. Kioki and Traymore have been instrumental in helping my family with our purchases.
Traymone Brock
2/18/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
BATON ROUGE, LA
Sarah K|2022 GMC Yukon
Confirmed Service Customer
2/22/2026
The work was done well, but the work took over 4 hours after I was told it would be done much sooner than that. We were replacing one single tire. 4+ hours and I was there at my appointment time. Why bother with an appointment time??
Paul Bryant
2/24/2026
Sarah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
Zachary, LA
Barry S|2024 GMC Canyon
Confirmed Service Customer
2/24/2026
Easy in and Easy out!
WESLEY STEVENS
2/27/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Denham Springs, LA
James Z|2026 GMC Yukon
Confirmed Service Customer
2/25/2026
everything was great
Jason Leigh
2/27/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Baton Rouge, LA
Donaldson M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
Excellent service thank you very much
ADREENE DAVIS
3/5/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Donald L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
Stephen was very nice and informative about the truck we eventually bought.
Caroll Bryant
3/5/2026
Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
Gonzales, LA
JULIAN W|2026 GMC Sierra 1500
Confirmed Sales Customer
2/11/2026
Really good job
Traymone Brock
2/13/2026
Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
Kevin L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/4/2026
Kendrick and Trey took care of the transaction in a professional manner. Also enjoyed talking to Mr. Jimmy and the finance associate I this his name is Quentin
Traymone Brock
3/6/2026
Kevin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Youngsville, LA
Nicholas M|2023 GMC Yukon
Confirmed Service Customer
3/11/2026
Service was done on time and was in and out without delay. Thanks
3/13/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Westwego, LA
Kelli F|2023 GMC Yukon
Confirmed Service Customer
3/11/2026
Representative was very difficult to speak with - didn't seem to quite understand everything needed for appointment or with service items. He called and told me my car was ready to be picked up at 3:30pm - and that I needed an engine replacement due to failed recall. I got there at 4:45 to get my car, it was not ready. I was also told then that my car did not need an engine replacement. All around seemed to be lots of confusion. Additionally, after I got there at 4:45, it took them an hour to get me my car back - without any updates or information. Had me sign a form that stated an engine replacement was recommended, yet verbally told me that one was not recommended. Manager wasn't much help either - he seemed almost as unknowledgeable as the rep helping me.
3/13/2026
Kelli, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (225) 341-4403. We look forward to hearing from you.
Prairieville, LA
Javetta Q|2026 Buick Enclave
Confirmed Sales Customer
3/16/2026
I was greeted the moment I walked on the parking lot, overall the staff is very friendly and helpful and made my purchase very smooth
CHRISTEN SOILEAU
3/17/2026
Javetta, we are so happy to read such a great review about Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
Zachary, LA
Nicholas M|2021 GMC 2500HD Sierra
Confirmed Service Customer
3/17/2026
Just a completely terrible experience. Will never use y’all agin.
3/18/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (225) 341-4403 so we can make your experience a positive one.
Baton Rouge, LA
Charlie Q|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2026
Quick and easy was well pleased. Like the pay online feature
3/21/2026
Charlie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Gonzales, LA
Sharon L|2025 Buick Envision
Confirmed Service Customer
1/30/2026
It was just wonderful 😊
Walker, LA
James S|2026 GMC Acadia
Confirmed Sales Customer
3/6/2026
Great service
Lyndale Hudson
3/7/2026
James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
OWASSO, OK
Angel T|2026 Buick Enclave
Confirmed Sales Customer
3/10/2026
Ronald Campbell, Aaron, Sherard, and Kendrick were all great to work with. Their customer service was top notch and they found exactly what I was looking for
Sherrard Davidson
3/11/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Livonia, LA
Curtis W|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
Everyone was super nice and upfront about the price of the vehicle. The salesman bought us breakfast on the test drive. The whole buying process took less than an hour and I'll definitely be back!
TONY RUSS
3/13/2026
Curtis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Petal, MS
Nicholas M|2024 GMC Sierra 1500
Confirmed Service Customer
3/19/2026
Jason in service did a great job.
3/20/2026
Nicholas, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Westwego, LA
Jeanne W|2022 GMC Acadia
Confirmed Service Customer
3/22/2026
1. Outstanding Service Technician at check-in. 2. Oil & Filter changed but the Dashboard Oil Life was not reset to 100%. I had to reset. 3. The next oil change mileage sticker in the upper right side of the front windshield was removed but no new one. 4. I purchased a engine air filter from Gerry Lane and changed myself and asked at check-in to have the dashboard indicator reset to 100%. This did not happen - I reset myself. 4. Tires were rotated but don't look like the tire pressure was inspected (tire pressure range from 34 psi to 39 psi). I had to add air to equalize all. 5. Transmission oil and filter change - dealership did not have a filter, so it took and extra day to get one. This work was performed on my wife's car - first time we've experienced these kind of issues. We still have great confidence in this Maintenance Department to do good work. Thanks - Jeanne & Howard W.
3/25/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Aaron D|2024 GMC Sierra 1500
Confirmed Service Customer
3/27/2026
Fast service friendly and professional advisors
3/30/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kaplan, LA
Michael P|2025 Buick Enclave
Confirmed Service Customer
3/31/2026
Service was done in a timely manner and with great courtesy.
4/1/2026
Michael, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Baton Rouge, LA
Diana L|2026 Buick Encore GX
Confirmed Service Customer
2/4/2026
Friendly people
Aubrey Mitchell
2/8/2026
Diana, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
John J|2012 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
It was excellent
WESLEY STEVENS
2/9/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
PLAQUEMINE, LA
HELEN O|2026 GMC Terrain
Confirmed Sales Customer
2/5/2026
Everyone we worked with was very respectful and very helpful finding the right vehicle and price range within our budget. Thank you all for a pleasant experience.
Lyndale Hudson
2/9/2026
Helen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Holden, LA
William T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/2/2026
Always took care of like family
Traymone Brock
3/4/2026
William, we are so happy to read such a great review about Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
DENHAM SPRINGS, LA
Yvette B|2024 Buick Encore GX
Confirmed Service Customer
3/2/2026
In the beginning it was no communication about what was going on with my car. My car was in the shop for a week and I was not able to get a rental after being told if it takes more than three days to diagnose I would get a rental. Mr. Aubrey stepped in and was an angel. He had open communication with me and kept me informed about was going on with my car as well as got me a rental. My car was in the shop from December till March 28th.
3/5/2026
Yvette, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
La'Vivian H|2026 GMC Terrain
Confirmed Sales Customer
3/9/2026
I had a wonderful time purchasing my vehicle with my sales person Ron and Kendrick . They were very pleasant and accommodating to my needs . I will come back in purchase again.
RONALD CAMPBELL
3/10/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Eddie B|2024 GMC Sierra 1500
Confirmed Service Customer
3/18/2026
Great customer relations and prompt, reliable service.
3/18/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ZACHARY, LA
Thomas S|2023 GMC Yukon
Confirmed Service Customer
4/2/2026
Great experience
ROSE MORRIS
4/3/2026
Thomas, your satisfaction is our top priority. We hope to see you soon!
Addis, LA
Lelia H|2022 Buick Envision
Confirmed Service Customer
4/7/2026
Your greeting was warm and professional, which is normal for your employees!! The waiting time was extremely short, and the service to my vehicle was excellent!!! Thank you, Gerry Lane Lelia Turner
ROSE MORRIS
4/7/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Denham Springs, LA
Donald K|2025 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
Great keep up the good work
Jason Leigh
2/28/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BATON ROUGE, LA
Stephen W|2025 GMC Sierra 1500
Confirmed Service Customer
3/2/2026
Service was fine but 2.5 hrs for an oil change and tire rotation is entirely too long!
Jason Leigh
3/4/2026
Stephen, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4393 so we can assist you further.
Denham Springs, LA
Shwanda S|2026 Buick Envista
Confirmed Sales Customer
3/10/2026
Everything went smooth & Reggie did an amazing job keeping in touch with me.
REGINIQUE CHESTERFIELD
3/11/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Baton Rouge, LA
Panos T|2022 GMC 1500 Sierra
Confirmed Service Customer
3/19/2026
Service was performed quickly, was kept informed as to progress and status frequently, and provided with options when required.
3/21/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Baton Rouge, LA
Bob P|2021 GMC 1500 Sierra
Confirmed Service Customer
3/26/2026
Our experience was great. Our salespeople (Tyerah and Kristen) were very knowledgeable and helpful. Very friendly and easy to deal with, ask questions to and get help understanding many of the features of the car. While we were waiting for details to be worked out, they were very attentive to us. We have dealt with this dealership in the past as has family and friends.
AMELIA TULL
3/29/2026
Bob, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENWELL SPRINGS, LA
Insulation S|2026 GMC Sierra 3500 HD
Confirmed Service Customer
3/30/2026
Brandon was fantastic. Very communicative and they did a great job.
BRANDON REEVES
3/31/2026
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC - Service. If you're ever in need of more help, please let us know!
Baton Rouge, LA
Joseph W|2025 Buick Envista
Confirmed Service Customer
4/8/2026
As advertised easy scheduling and process
ROSE MORRIS
4/9/2026
Joseph, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Prairieville, LA
Yolanda L|2021 Buick Enclave
Confirmed Service Customer
4/9/2026
Great
Jason Leigh
4/11/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Roderick S|2023 GMC Sierra 1500
Confirmed Service Customer
4/10/2026
Excellent Customer Service. Always Professional!!! Hats off to Aubrey Mitchell for always keeping me abreast of my truck service and availability.
Aubrey Mitchell
4/10/2026
Roderick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
Lance J|2026 GMC Terrain
Confirmed Service Customer
2/7/2026
Everyone was excellent and the service was way faster than I expected.
AMELIA TULL
3/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Clinton, LA
Cory S|2026 Buick Envista
Confirmed Sales Customer
3/6/2026
Brittany and Jennifer are always on point in the years I have been buying my vehicles from you all!!!
Brittany Quiet
3/7/2026
Cory, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prairieville, LA
Charmaine S|2026 Buick Envista
Confirmed Sales Customer
3/18/2026
My experience was quick and very helpful.
Sherrard Davidson
3/20/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alexandria, LA
Vonda F|2026 GMC Terrain
Confirmed Service Customer
3/30/2026
Very organized. Very quick!!
Greenwell Springs, LA
Brandi W|2017 GMC Acadia Limited
Confirmed Service Customer
4/3/2026
They were kind, quick and professional.
WEI YANG
4/5/2026
Brandi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Zachary, LA
Eric L|2023 Buick Encore GX
Confirmed Service Customer
4/3/2026
Excellent service always professional and courtesy
ROSE MORRIS
4/6/2026
Eric, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
espero, FL
Dale B|2026 GMC Sierra 1500
Confirmed Sales Customer
4/9/2026
Britney and Lindell did a great job
Brittany Quiet
4/10/2026
Dale, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
PLAQUEMINE, LA
SAMUEL B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/10/2026
miss cris was awsome.
Christian Constance
4/11/2026
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you're ever in need of more help, please let us know!
Hammond, LA
Sherri L|2022 GMC Terrain
Confirmed Service Customer
4/13/2026
I was on my way to an appointment and my engine air filter light came on. I called Gerry Lane and spoke with Aubrey told him what I needed and I had an appointment in hour could they get me in and out. I pulled up, they changed the filter and I was done in less than 30 minutes. Thanks so much to the staff and Aubrey.
Aubrey Mitchell
4/13/2026
Sherri, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Leola B|2026 GMC Sierra 1500
Confirmed Sales Customer
3/11/2026
Nice courteous good service
ZACHARY SMITH
3/13/2026
Leola, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ETHEL, LA
Robert L|2026 GMC Sierra 1500
Confirmed Service Customer
3/12/2026
Great service. I was able to get in on very short notice.
3/13/2026
Robert, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Baton Rouge, LA
Christy R|2026 Buick Enclave
Confirmed Sales Customer
3/12/2026
Very helpful and friendly
RONALD CAMPBELL
3/13/2026
Christy, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Saint Francisville, LA
JAMES R|2026 GMC Yukon XL
Confirmed Sales Customer
4/17/2026
Easy to work with Lyndale Hudson. Very respectful and knowledgeable salesman.
Lyndale Hudson
4/19/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Charles W|2026 Buick Enclave
Confirmed Service Customer
4/21/2026
The Gerry Lane staff always take great care of me getting routine maintenance & anything else, if needed. Thank you!
Jason Leigh
4/22/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! We are always more than happy to assist you if anything else comes up. Take care!
DENHAM SPRINGS, LA
Monica R|2018 Buick Encore
Confirmed Service Customer
4/21/2026
I was not satisfied I went for a warranty recall for my turbo booster and I was told they couldn't replace it due to other issues which I understood. But they should have Honor the warranty still I paid $442 for labor and nothing else very unsatisfied customer
BRANDON REEVES
4/22/2026
Monica, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (225) 341-4403 so we can make your experience a positive one.
Baton Rouge, LA
DEMARCUS C|2026 GMC Sierra 1500
Confirmed Sales Customer
4/21/2026
My experience was nice, and friendly.
RONALD CAMPBELL
4/22/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Cynthia N|2024 GMC Yukon
Confirmed Service Customer
5/1/2026
They kept me informed, were very friendly and professional
Greenwell Springs, LA
SAUNDRA L|2026 GMC Acadia
Confirmed Sales Customer
5/5/2026
Pleasant and professional
SHUNAIQUA ELLISON
5/6/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Baton Rouge, LA
PATRICK S|2026 GMC Sierra 1500
Confirmed Sales Customer
2/13/2026
Salesman was good but took entirely too long to get to the bottom line purchase price. Having to go thru two sales managers. Now I have a brand new 2026 truck that is telling me not to drive because of possible transmission failure.NOT GOOD. I can’t drive my brand new truck.
RONALD CAMPBELL
2/16/2026
Patrick, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
JORDAN D|2026 GMC Sierra 1500
Confirmed Sales Customer
2/13/2026
Got the exact truck I wanted and Sharod was very professional and not only treated me like the most important customer.
Sherrard Davidson
2/16/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prairieville, LA
Austin G|2026 Buick Envista
Confirmed Service Customer
3/13/2026
2 hours for a routine oil change that I had an appointment for is a bit long to wait
WEI YANG
3/16/2026
Austin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4393 to discuss your concerns, as your satisfaction is of utmost importance to us.
Zachary, LA
Rose C|2026 Buick Envista
Confirmed Sales Customer
3/31/2026
Very good service
NATHANIEL PAUL
4/1/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
James T|2026 Buick Enclave
Confirmed Service Customer
4/16/2026
Service Advisor, Aubrey, was great and supportive and helpful in helping me clean up the mess that the service tech left behind in my new car. This was my 1st service visit with GerryLane I'm hoping the following routine service visits run a little more smoothly, if not I guess I will have to make a choice
Aubrey Mitchell
4/17/2026
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4393.
White Castle, LA
Arie T|2026 GMC Sierra 1500
Confirmed Service Customer
4/23/2026
Rose handled my service very professional. She was very helpful!
ROSE MORRIS
4/23/2026
Arie, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out to us if there's anything more we can do!
Baton Rouge, LA
Donald K|2026 GMC Yukon
Confirmed Sales Customer
4/27/2026
Sale person was great his name was Steven
Caroll Bryant
4/27/2026
Donald, thank you for your kind words and this wonderful review!
BATON ROUGE, LA
TAMMIE K|2026 GMC Acadia
Confirmed Sales Customer
5/8/2026
Your sales reps, Sherrard and JT, were great!!! Very easy to work with, were able to answer all my questions post purchase. Darryl (finance) was very efficient and helpful with finding the best rate and applicable discounts for me.
Sherrard Davidson
5/9/2026
Tammie, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
AMANDA G|2026 GMC Terrain
Confirmed Sales Customer
4/13/2026
Great experience overall! The staff was friendly, knowledgeable, and made the process smooth and stress-free. I felt supported without any pressure and would definitely recommend this dealership.
Tony Russ
4/13/2026
Amanda, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
CHANCE P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/17/2026
Everything was great, everyone was helping in making my experience the best possible
NATHANIEL PAUL
4/21/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
Denham Springs, LA
DONICE H|2026 GMC Sierra 1500
Confirmed Sales Customer
4/22/2026
Absolutely the best experience ever.
Mobile, AL
Gremillion'S H|2021 GMC Yukon XL
Confirmed Service Customer
4/24/2026
Wonderful experience no problems at all
AMELIA TULL
4/24/2026
Your satisfaction is our top priority. We hope you have a great day!
Denham Springs, LA
Lillian A|2023 Buick Encore GX
Confirmed Service Customer
5/2/2026
Your service technicians and service worker, Aubrey are the best. Aubrey made sure I knew everything that was going on with my vehicle. I did not have to sit hours before he updated me. You need more like him to keep customers mind at ease.
Aubrey Mitchell
5/3/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
CATHERINE M|2026 Buick Encore GX
Confirmed Sales Customer
5/7/2026
No Comment.
JOSEPH TATE
5/7/2026
Catherine, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Ethel, LA
Irvin M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/7/2026
Over all it was great. I’m still waiting for my salesman to call me back I don’t have a sticker on my 2026 GMC 2500 AT4
RONALD CAMPBELL
5/8/2026
Irvin, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gerry Lane GMC (225) 341-4403
BATON ROUGE, LA
JOSE G|2026 GMC Acadia
Confirmed Sales Customer
5/11/2026
Todos muy amables
Tyerah Sullivan
5/12/2026
Le agradecemos que se haya tomado el tiempo para dejarnos sus comentarios. Si tiene alguna otra pregunta, por favor llámenos. ¡Siempre estamos encantados de ayudar!
Baton Rouge, LA
Carol S|2024 Buick Encore GX
Confirmed Service Customer
5/11/2026
Still the best dealership in town
Aubrey Mitchell
5/13/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Miklye C|2026 GMC Terrain
Confirmed Sales Customer
3/6/2026
Mr.Tony Russ was outstanding with helping me pick out my brand new SUV. Any questions I had he answered quickly and professionally. I am very happy with my new SUV
TONY RUSS
3/7/2026
Miklye, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Byron R|2026 GMC Sierra 1500
Confirmed Sales Customer
3/6/2026
Great dealership to work with. Friendly and knowledgeable staff!
Caroll Bryant
3/7/2026
Byron, thank you so much for your positive comments about Gerry Lane GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
George B|2026 GMC Sierra 1500
Confirmed Service Customer
4/21/2026
Excellent service as usual. Aubrey in the service department and Kendrick in sales always go above and beyond to make sure I’m taken care of.
Aubrey Mitchell
4/22/2026
George, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
DARRIUS D|2026 GMC Terrain
Confirmed Sales Customer
5/1/2026
I had an outstanding experience working with Sherrard at Gerry Lane Buick GMC. From start to finish, he made the entire car-buying process smooth, stress-free, and actually enjoyable. Sherrard was extremely knowledgeable, patient, and never made me feel pressured at any point. He took the time to understand exactly what I was looking for, answered all of my questions clearly, and made sure I got the best deal possible. His professionalism and genuine care for his customers really stand out. If you’re looking for someone who will take care of you and make sure you leave satisfied, I highly recommend asking for Sherrard. "Buying a car isn't harrd, if you go see Sherrard!!!"
Sherrard Davidson
5/2/2026
Darrius, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! Thanks again for the recommendation, and have an amazing day!
Alexandria, LA
ANDREW B|2026 Buick Envista
Confirmed Sales Customer
5/12/2026
It was a good experience wonderful service
Tony Russ
5/13/2026
Andrew, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Gregory M|2019 GMC 1500 Sierra
Confirmed Service Customer
5/14/2026
Everyone was very helpful and courteous.
Jason Leigh
5/17/2026
Gregory, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOSS POINT, MS
LATOYA H|2026 GMC Sierra 1500
Confirmed Sales Customer
5/25/2026
My experience was good
Brittany Quiet
5/25/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Zachary, LA
Earl W|2026 Buick Envision
Confirmed Sales Customer
3/24/2026
I was met with several super nice salesman. It was such a wonderful experience. They worked with me and made sure I got the exact car I wanted.
Caroll Bryant
3/26/2026
Earl, we are so happy to read such a great review about Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Denham Springs, LA
JEFFREY A|2026 GMC Sierra 1500
Confirmed Sales Customer
4/13/2026
Great
Christian Constance
4/14/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Port Allen, LA
Rose J|2025 Buick Enclave
Confirmed Service Customer
4/30/2026
We were kept abreast of everything that was being done to our vehicle.
AMELIA TULL
5/1/2026
Rose, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gerry Lane GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
MELODY K|2026 GMC Yukon
Confirmed Sales Customer
4/30/2026
Very smooth process!
RONALD CAMPBELL
5/1/2026
Melody, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Denham Springs, LA
Donald P|2024 Buick Envista
Confirmed Service Customer
5/7/2026
speedy afternoon service and friendly service staff.
Jason Leigh
5/8/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Baton Rouge, LA
RANDY B|2026 Buick Envista
Confirmed Sales Customer
5/13/2026
The sales process was smooth, everyone was very courteous and helpful.
Sherrard Davidson
5/14/2026
We're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Brookhaven, MS
Scott J|2021 GMC 1500 Sierra
Confirmed Service Customer
5/13/2026
Always great
Aubrey Mitchell
5/14/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASHINGTON, LA
DARLENE W|2026 Buick Envista
Confirmed Sales Customer
5/14/2026
Great experience. Salesperson is very knowledgeable and patient. I could not have asked for for a better experience!
Sherrard Davidson
5/14/2026
Darlene, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Sims F|2021 GMC 1500 Sierra
Confirmed Service Customer
5/18/2026
Fast and Easy
ROSE MORRIS
5/19/2026
Thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
Margaret C|2026 Buick Envista
Confirmed Service Customer
5/26/2026
I had my first oil change since purchasing my vehicle in January. It was pleasant and the workers were professional. I had an appointment, so my wait time was less than an hour.
AMELIA TULL
5/27/2026
Margaret, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Sunshine, LA
JOHN J|2026 GMC Sierra 1500
Confirmed Sales Customer
5/9/2026
I was greeted immediately upon arrival at your dealership in a manner that made me feel welcomed and not pressured.
RONALD CAMPBELL
5/10/2026
Thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
Baton Rouge, LA
LUCERO R|2026 GMC Sierra 1500
Confirmed Sales Customer
5/19/2026
Good
Zachary Smith
5/20/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Prairieville, LA
Harry B|2026 Buick Enclave
Confirmed Sales Customer
5/20/2026
Salesman was very easy to deal with
KENNETH GUILLORY
5/20/2026
Harry, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ZACHARY, LA
Bessie B|2026 GMC Yukon
Confirmed Service Customer
5/26/2026
Only had to wait less than 2 hrs
AMELIA TULL
5/26/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
BATON ROUGE, LA
Randy B|2019 GMC 1500 Sierra
Confirmed Service Customer
5/28/2026
Great service
WEI YANG
5/29/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Baton Rouge, LA
Khireston S|2024 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
I would like to express my concerns regarding the service I received. My service representative, Wei, did not perform due diligence throughout the process. Upon initial contact regarding my vehicle, he failed to inspect or research the details of my tire, including availability or damage, prior to our conversation, which would have allowed for a more accurate and precise discussion. Furthermore, he misinformed me by stating he had contacted the secondary provider for wheel repair, which was not the case, as I subsequently confirmed. This led to a delay in understanding the procedure and pricing for my specific wheel issue. Additionally, my written or verbal authorization for the release of my vehicle was not obtained. When confronted about this, his only response was an apology, acknowledging it as a "misstep." When I requested to speak with a manager in the service department, the manager attempted to suggest that I had likely provided verbal authorization. I am concerned that a significant portion of the service department personnel may lack adequate knowledge. If our organization, Gerry Lane, offers a wheel and tire protection package, it is imperative that the service department is thoroughly knowledgeable about the associated processes. This experience was unsatisfactory.
WEI YANG
5/29/2026
Khireston, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4393 when you have a chance. Thank you, and we look forward to hearing from you.
Baker, LA
TEONIA B|2026 Buick Envista
Confirmed Sales Customer
6/8/2026
The most easiest and great experience we had coming here. I would recommend them over anyone in Louisiana!!
JOHN BROGDON
6/4/2026
Teonia, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
Amite City, LA
Donald K|2025 GMC Sierra 1500
Confirmed Service Customer
3/31/2026
Service dept great 👍
4/1/2026
Donald, thank you so much for the positive review! We hope you have a great day!
BATON ROUGE, LA
MICHAEL K|2026 GMC Acadia
Confirmed Sales Customer
4/15/2026
Neek was amazing. She walked us through the whole process with open ears and patience. With all the new technology in vehicles you’re sells person must have knowledge about the system and be able to help you to understand. Neek was that person. Great product and great service!
SHUNAIQUA ELLISON
4/15/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Zachary, LA
DAWN W|2026 GMC Terrain
Confirmed Sales Customer
4/16/2026
They were very nice and helpful they never made me feel uncomfortable with the purchase of my vehicle. They was also helpful and patient with my trade-ins.
Sherrard Davidson
4/16/2026
Dawn, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Nathaniel B|2026 GMC Sierra 1500
Confirmed Sales Customer
4/19/2026
Very helpful. Made the purchase easy!!
Sherrard Davidson
4/20/2026
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dauphin Island, AL
Shelton D|2025 GMC Sierra 1500
Confirmed Service Customer
5/13/2026
I showed up early and was attended to!
BRANDON REEVES
5/13/2026
Shelton, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Eric J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2026
Exceeded expectations.
WEI YANG
5/23/2026
Eric, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
JAMIE V|2026 GMC Acadia
Confirmed Sales Customer
5/23/2026
Gerry Lane is an excellent dealership. Everyone is friendly & helpful. The best deals.
Sherrard Davidson
5/23/2026
Jamie, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
Ville Platte, LA
Jennifer R|2025 GMC Terrain
Confirmed Service Customer
6/1/2026
It was a good experience
Jason Leigh
6/3/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
DENHAM SPRINGS, LA
Anthony F|2018 Buick Enclave
Confirmed Service Customer
6/3/2026
All services were completed as promised.
Aubrey Mitchell
6/4/2026
Anthony, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PLAQUEMINE, LA
ELVIN D|2026 GMC Sierra 1500
Confirmed Sales Customer
5/29/2026
The seller of my truck and finance department was great
CHRISTEN SOILEAU
6/1/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Ingrid C|2024 GMC Acadia
Confirmed Service Customer
6/2/2026
I want to be honest and fair about my experience soooo here goes. Upon entering the service department, all staff members were on a phone call with the exception of 2 people. I had to await until direct eye contact was made, where I was asked to step outside where a representative would help me. Well, I waited 20 minutes before I was helped. It was unacceptable! Coverage needs to be increased to accommodate heavy traffic. The service personnel (a few are non considerate need training on customer service) Service is extremely slow!
AMELIA TULL
6/3/2026
Ingrid, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4393 to discuss your concerns, as your satisfaction is of utmost importance to us.
Baton Rouge, LA
Yolanda L|2021 Buick Enclave
Confirmed Service Customer
6/2/2026
Always good service
WEI YANG
6/3/2026
Yolanda, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Kelly L|2026 GMC Yukon
Confirmed Service Customer
6/8/2026
I had a 2:00 PM appointment and was told on arrival that they were running behind and it was going to take over 2 hours for an oil change and a tire rotation. I live in Zachary, so I had no choice but to wait. Had someone called me before I got there, I would have gladly made other arrangements or rescheduled as the service I needed was not urgent or an emergency. I ended up being there just a few minutes shy of 3 hours. Luckily there was one seat left available in the waiting area. Further, the tire key was left in my cupholder instead of replaced in the container it goes in and returned to the glovebox where it was found. Also, the seatbelt was left buckled up. This may seem minor, but it's not professional. Leave things as they should be and the way they were when found. Mainly, if it's known ahead of time that you are running that late, please let me know so I can make other arrangements.
WEI YANG
6/8/2026
Kelly, thank you for taking the time to leave us your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (225) 341-4403 so we can discuss your experience further. We look forward to hearing from you.
Zachary, LA
Larry J|2026 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
Great customer service and quick service on my vehicle. My service representative Mr. Aubrey Mitchell has great customer service skills and is very knowledgeable of the saving offers by the company.
Aubrey Mitchell
6/8/2026
Larry, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Centreville, MS
Sterling T|2021 GMC 1500 Sierra
Confirmed Service Customer
4/23/2026
Wei was very good at keeping me updated on the status of my truck.
WEI YANG
4/24/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
KIMBERLY R|2026 GMC Terrain
Confirmed Sales Customer
5/18/2026
Mr Dunn didn’t not stop until he made sure that I had the vehicle. He was consisted in making sure that I was happy. He made sure I didn’t leave without a vehicle
LARRY DUNN
5/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Jennifer R|2025 GMC Terrain
Confirmed Service Customer
5/19/2026
Everything went smoothly
AMELIA TULL
5/19/2026
Jennifer, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Denham Springs, LA
WILLIAM C|2026 Buick Envision
Confirmed Sales Customer
5/19/2026
Neek took great care of us and we were able to get a vehicle we really loved. She took her time showing us different options and helped us find the best fit for us. We never felt pressured into buying something.
SHUNAIQUA ELLISON
5/20/2026
William, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hammond, LA
BENJAMIN B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/19/2026
Great experience and zero buying pressure. Will buy again!
Caroll Bryant
5/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
Winnsboro, LA
John C|2025 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
I was immediately greeted by service rep named Jason who checked my vehicle in for service. He was very freindly and courteous. Service was completed in a timely manner.
Jason Leigh
6/3/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
NIKKI A|2026 GMC Yukon
Confirmed Sales Customer
6/6/2026
Keioike, Sherrard and Quentin made my car buying experience top notch from all other car buying experiences. I was interested in a certain vehicle that wasn’t available on the lot but they made it happen and was able to locate my car! When I got home I told my husband I know where his next truck is coming from. Hands down the best car buying experience and I can’t thank you guys enough!
Sherrard Davidson
6/7/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Geismar, LA
Joshua S|2026 GMC Sierra 1500
Confirmed Sales Customer
6/9/2026
Keioike and Sherrad were excellent and I could not have felt more comfortable buying my truck. They took care of all my needs and the sales price was more than fair. Highly recommend those two.
Sherrard Davidson
6/10/2026
Joshua, we are so happy to read such a great review about Gerry Lane GMC! We are always more than happy to assist you if anything else comes up. Take care!
Knoxville, TN
Patricia H|2026 Buick Encore GX
Confirmed Service Customer
5/5/2026
It was great they serviced my car and it was very quick
ROSE MORRIS
5/6/2026
Patricia, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
Prairieville, LA
RONETTA S|2026 Buick Envista
Confirmed Sales Customer
5/20/2026
THE MOST AMAZING EXPERICENCE EVER!!! SPECIAL THANKS TO KEIOKE @ GERRY LANE BUICK SHE IS DEFINITELY AN ANGEL GOD ASSIGNED TO MY LIFE -BEAUTIFUL SOUL & SPIRIT. ALSO SHOUT OUT TO CHRIS CONSTANCE & JENNIFER FOR BEING THE HELPERS OF THIS AWESOME TRANSACTION-I AM VERY MUCH PLEASED WITH MY VEHICLE
Christian Constance
5/21/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
RONALD M|2026 GMC Sierra 1500
Confirmed Sales Customer
5/22/2026
My wife and I enjoyed our interaction with Tyerah our salesperson.She was very pleasant to work with. ,no pressure tactics and found us exactly what I wanted
Tyerah Sullivan
5/23/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Baton Rouge, LA
ASHANTI A|2026 Buick Envision
Confirmed Sales Customer
5/29/2026
Everything went smoothly!
LARRY DUNN
6/1/2026
Ashanti, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Lafayette, LA
Paula M|2025 GMC Acadia
Confirmed Service Customer
6/4/2026
Customer service was great. The service guy that waited on me was great. I appreciate the kindness. He made sure I was taken care of. Thanks
Aubrey Mitchell
6/4/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BATON ROUGE, LA
KENT S|2026 GMC Sierra 1500
Confirmed Sales Customer
6/9/2026
The help I received was 10/10 from everyone
Lyndale Hudson
6/10/2026
Kent, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Denham Springs, LA
SHERRY B|2026 Buick Envista
Confirmed Sales Customer
6/9/2026
They were very quick to help us and were very friendly. However, it took a long time to get to the finance person. They have a million sales people but not enough finance people. ALSO- most anywhere you go now people offer you a bottled water so I found it ridiculous that I had to go buy one out of a machine. Especially since I had to wait so long for finance.
TRISTEN HAMMEL
6/11/2026
Sherry, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Denham Springs, LA
Julius J|2024 GMC Terrain
Confirmed Service Customer
6/12/2026
Fast and professional.
AMELIA TULL
6/13/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Baton Rouge, LA
Ben M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/8/2026
Things went great big difference from the old management
AMELIA TULL
4/9/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Adrain A|2026 GMC Sierra 1500
Confirmed Service Customer
5/16/2026
Drink bottles and oil stains was left in my vehicle that I paid allot of money for. When it was returned to me. Ridiculous.
Jason Leigh
5/17/2026
Adrain, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at (225) 341-4403 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Gonzales, LA
Tony J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/20/2026
Always professional service
WEI YANG
5/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cankton, LA
Helaine C|2026 Buick Encore GX
Confirmed Service Customer
5/25/2026
They were extremely busy. It took 4hours before I was able to leave.
BRANDON REEVES
5/25/2026
Helaine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
DONALD J|2026 GMC Sierra 1500
Confirmed Sales Customer
5/27/2026
Great experience great people Ron and meek were aw
RONALD CAMPBELL
5/27/2026
Donald, thank you; we appreciate your feedback! Until the next time we meet, take care!
Greenwell Springs, LA
TERRY W|2026 Buick Enclave
Confirmed Sales Customer
6/4/2026
I was just amazing by the individual Kindness, Caring, Consideration, Courtesy, Professionalism and Excellent Customer Service. I would love to get Mr. Ronald Campbell a SPECIAL THANKS for his SPECIAL INDIVIDUAL CONCERN, SUPPORT, KINDNESS, PATIENCE AND UNDERSTANDING. He was so Respectful in addressing me. He went above and beyond the role of a Sale Consultant. He treated me as if I was a member of his family, a friend and not just a customer. An employee such as Mr. Campbell represents your business well.
RONALD CAMPBELL
6/5/2026
Thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!
Gonzales, LA
EDMOND R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/4/2026
The sales manager went above and beyond what he needed to do to sell the truck. I really wasn’t expecting him to reach the number
JOHN BROGDON
6/5/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Walker, LA
Shawn M|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
Very helpful
Jason Leigh
6/17/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Baton Rouge, LA
Brandon S|2022 GMC 1500 Sierra
Confirmed Service Customer
5/15/2026
Excellent customer service.
BRANDON REEVES
5/15/2026
Brandon, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Livingston, LA
ANNA W|2026 GMC Yukon
Confirmed Sales Customer
5/15/2026
We had a great experience working with both Neek & Jennifer at the GMC office. Thank you for making sure our process was smooth and enjoyable.
SHUNAIQUA ELLISON
5/15/2026
Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
Mandeville, LA
Upton C|2026 Buick Envision
Confirmed Sales Customer
5/28/2026
Brittany and Sierrard are fantastic sales consultants. Keioke is an excellent general manager.
Sherrard Davidson
5/29/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Port Allen, LA
TAMARA O|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
No problem went easy
NATHANIEL PAUL
6/3/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Baton Rouge, LA
BRAD F|2026 GMC Sierra 1500
Confirmed Sales Customer
6/16/2026
Repeat customer
Lyndale Hudson
6/17/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Luling, LA
Lyman P|2026 GMC Sierra 1500
Confirmed Service Customer
6/16/2026
Everyonevwasfriendly
Aubrey Mitchell
6/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gonzales, LA
Connie L|2023 GMC Canyon
Confirmed Service Customer
6/17/2026
Great service. My tire had a nail in it and it was repaired in less than two hours.
AMELIA TULL
6/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BATON ROUGE, LA
Jacqueline A|2026 Buick Encore GX
Confirmed Service Customer
6/17/2026
Great service! In and out within one hour.
AMELIA TULL
6/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
HEATH M|2026 GMC Yukon
Confirmed Sales Customer
6/17/2026
"I had an absolutely fantastic experience purchasing my vehicle here! From the moment I walked in, the team was welcoming, professional, and entirely pressure-free. They listened to exactly what I was looking for and made the entire negotiation and finance process incredibly smooth and transparent. I couldn't be happier with my new car and highly recommend them to anyone looking for a stress-free buying experience!"
Brittany Quiet
6/18/2026
Heath, we are so happy to read such a great review about Gerry Lane GMC! If you have any further questions, please don't hesitate to reach out!
ZACHARY, LA
Herbert P|2026 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
At first zip had an issue that I was not pleased with. I bought it to the attention of Mr. Azar. My issue was quickly resolved over and above expectations. I am very satisfied as to how they handle a problem once they are aware of it. They are listening to their customers and quickly resolving their issues.
WEI YANG
6/10/2026
Herbert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC - Service and we hope to see you again soon!
Baton Rouge, LA
Fred P|2024 GMC Canyon
Confirmed Service Customer
6/10/2026
Very professional, efficient and friendly service. Special thanks to Amelia, Kevin and Lindale
AMELIA TULL
6/11/2026
Fred, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATON ROUGE, LA
RONALD A|2026 GMC Sierra 1500
Confirmed Sales Customer
6/22/2026
Very professional and hassle free experience.
JOSEPH TATE
6/23/2026
Ronald, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Greenwell Springs, LA
Donna M|2026 Buick Enclave
Confirmed Service Customer
7/1/2026
Service attendant was very friendly. I was able to get updates on line.
Aubrey Mitchell
7/2/2026
Donna, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PORT ALLEN, LA
BRUCE C|2026 Buick Enclave
Confirmed Sales Customer
7/8/2026
Very nice salespeople
Tyerah Sullivan
7/9/2026
Bruce, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Covington, LA
MADISON D|2026 GMC Yukon
Confirmed Sales Customer
7/9/2026
Sheradd, Tony & Mignon are 10 out 10. Highly recommend
Tony Russ
7/10/2026
Madison, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
Baton Rouge, LA
DWAYNE D|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
7/16/2026
Professional and excellent
Tony Russ
7/17/2026
Dwayne, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Paul P|2025 GMC Acadia
Confirmed Service Customer
7/16/2026
Excellent job !
Aubrey Mitchell
7/17/2026
Paul, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Oscar, LA
Gloribella B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/16/2026
Vehicle was there for 3 weeks and I had to be calling to ask for an update on the vehicle, service advisor wouldn’t return calls. After 3 weeks still can’t figure out whats making a noise on the vehicle.
AMELIA TULL
7/17/2026
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Denham Springs, LA
Aundray R|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2026
It was great
ROSE MORRIS
6/4/2026
Aundray, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
WALTER J|2026 GMC Sierra 1500
Confirmed Sales Customer
6/19/2026
Great experience. Everyone was very helpful and very efficient.
KENNETH GUILLORY
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Javetta Q|2026 Buick Enclave
Confirmed Service Customer
6/26/2026
The service was great, I was greeted by Aubrey and he took great pleasure in helping me and he kept me updated on the progress
Aubrey Mitchell
6/27/2026
Javetta, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Zachary, LA
PATRICK W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/30/2026
The salesman did an excellent job in selling me this vehicle. He explained all the charges and offered financing as well. It was a no hassle sell and I really appreciate that.
Sherrard Davidson
7/2/2026
Patrick, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Alexandria, LA
Anthony C|2025 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Aubrey in Service on his game.
Aubrey Mitchell
7/3/2026
Anthony, thank you so much for your high rating. We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Baton Rouge, LA
Ronald C|2026 GMC Terrain
Confirmed Service Customer
7/19/2026
It was great
Aubrey Mitchell
7/21/2026
Ronald, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Ben M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/19/2026
Time wise they got me right in to service my truck, but it was disappointing to see that my wiper fluid light came on as soon as I got in my truck!!! And to check the service report to say they checked in and all fluids were good doesn’t add up!!! So you mean to tell me that they didn’t see it when they started my truck up to drive it around front???
Jason Leigh
7/21/2026
Ben, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
Baton Rouge, LA
JENNY O|2026 Buick Envista
Confirmed Sales Customer
7/23/2026
Best customer service
Sherrard Davidson
7/25/2026
Jenny, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Loxley, AL
Tim G|2023 GMC Yukon
Confirmed Service Customer
5/30/2026
Very time efficient. Took my car before appt time and returned in a timely manner.
Jason Leigh
6/2/2026
Tim, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
BRANDI R|2026 GMC Terrain
Confirmed Sales Customer
5/7/2026
Mrs Chris and Mrs Jennifer are top tier
Christian Constance
6/2/2026
Brandi, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
JAMES W|2026 GMC Yukon
Confirmed Sales Customer
6/25/2026
Zero back and forth. Better pricing on both trade in and new car than anyone else without having to negotiate. Very easy to work with
Gerry Lane
6/26/2026
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Gulfport, MS
DAMONIQUE J|2026 Buick Envision
Confirmed Sales Customer
6/25/2026
Loved everybody
RONALD CAMPBELL
6/26/2026
Damonique, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Plaquemine, LA
Angela L|2020 GMC 1500 Sierra
Confirmed Service Customer
7/1/2026
My service advisor Aubry is very professional and courteous. He is reliable and helpful. Made me feel like I am in safe hands and I really matter..
Aubrey Mitchell
7/2/2026
Angela, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENHAM SPRINGS, LA
Robertson B|2014 GMC 1500 Sierra
Confirmed Service Customer
7/6/2026
Great
ROSE MORRIS
7/7/2026
Robertson, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Michael B|2025 GMC Sierra 1500
Confirmed Service Customer
7/15/2026
Quick and friendly service
Aubrey Mitchell
7/16/2026
Michael, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
Madison, MS
Barry K|2018 Buick Enclave
Confirmed Service Customer
7/21/2026
It seems to me that when a customer has their car at the service door at 6:45 AM for a 7:00 AM appointment on a Tuesday with the specifics of the problem already identified, and it takes till 4PM Friday afternoon to complete a 6-7 hr. job, then I think no appointment is really needed. My service advisor and your service team were top notch. My vehicle is fixed to my satisfaction. Thanks, Barry Keller 225-445-2955 bjk11025@gmail.com
Jason Leigh
7/22/2026
Barry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Prairieville, LA
Jason L|2013 GMC 1500 Sierra
Confirmed Service Customer
7/25/2026
Great
Jason Leigh
7/27/2026
Jason, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Denham Springs, LA
RONALD S|2026 GMC Sierra 1500
Confirmed Sales Customer
6/16/2026
Stephen was very knowledgeable and made the buying experience easy. I really appreciated the time he took to set up the vehicle setting and infotainment system.
Caroll Bryant
6/17/2026
Ronald, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
EDWARD S|2026 GMC Acadia
Confirmed Sales Customer
6/16/2026
Salesman answered all questions and showed us everything we asked
Zachary Smith
6/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Opelousas, LA
José G|2024 GMC Canyon
Confirmed Service Customer
6/24/2026
From the first day we acquired the truck, its very attentive staff did not teach the maintenance area And all the people who work in the maintenance area are very kind and punctual in their work explain to us every procedure thank you Desde el primer día que adquirimos la camioneta su personal muy atento no enseñó el área de mantenimiento Y todas las personas que trabajan en el área de mantenimiento muy amables y puntuales en su trabajo nos explican cada procedimiento gracias
ROSE MORRIS
6/26/2026
José, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
ANDREA E|2026 GMC Acadia
Confirmed Sales Customer
7/2/2026
Very friendly
Plaquemine, LA
Guadalupe D|2024 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Amables
ROSE MORRIS
7/4/2026
Gracias; ¡agradecemos sus comentarios! Si tiene alguna otra pregunta, por favor llámenos. ¡Siempre estamos encantados de ayudar!
Baton Rouge, LA
Markeisha S|2023 Buick Enclave
Confirmed Service Customer
7/3/2026
NA
AMELIA TULL
7/4/2026
Markeisha, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Baton Rouge, LA
Gerald P|2019 GMC 1500 Sierra
Confirmed Service Customer
7/10/2026
Very good
Jason Leigh
7/11/2026
Gerald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ADDIS, LA
Denise R|2025 GMC Acadia
Confirmed Service Customer
7/17/2026
Always efficient
Jason Leigh
7/18/2026
Denise, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Roy D|2020 GMC Terrain
Confirmed Service Customer
7/23/2026
communication from the service dept awesome. wait time was very short. received personal call about any added services that might be needed. received text and emails on progress along with a thank you communication after picking up the vehicle
Jason Leigh
7/25/2026
Roy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATON ROUGE, LA
Trudie O|2021 GMC Yukon
Confirmed Service Customer
6/3/2026
completely satisfied in every way
Aubrey Mitchell
6/4/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane GMC and we hope to see you again soon!
Baton Rouge, LA
Allysan J|2025 Buick Envista
Confirmed Service Customer
6/19/2026
Aubrey Mitchell was extremely helpful and informative. He went above and beyond to help me and another older lady while our cars were getting serviced. I really appreciate his help!
Aubrey Mitchell
6/20/2026
Allysan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Caden M|2021 GMC 1500 Sierra
Confirmed Service Customer
6/19/2026
Long process. Radiator waiting on part from Factory Brandon was very helpful and thorough the whole time. The only complaint I have is from the minimal part supply from GM or Factory. I wish I would have been able to be more hands on during the process but I live 7 hours away. But Brandon and the team took care of me from start to finish. My Truck is in the same condition it was when I dropped it off and it runs like a top. Great Job Dealer
BRANDON REEVES
6/20/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baton Rouge, LA
Buddy T|2025 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Service has always been top of the line. Excellent communication from the service representative and very informative.
AMELIA TULL
7/1/2026
Buddy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
Shawn H|2023 GMC Sierra 1500
Confirmed Service Customer
7/2/2026
Great Service
Jason Leigh
7/3/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Baton Rouge, LA
Rhonda D|2023 GMC Yukon
Confirmed Service Customer
7/22/2026
Waited over 4 hours even with an appointment and the work was not completed. After leaving the dealership I had to turn around and go back to fix a part.
AMELIA TULL
7/24/2026
We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4393.
Pineville, LA
JOHNNY G|2026 GMC Sierra 1500
Confirmed Sales Customer
7/28/2026
The call salesman was excellent
MASON DAVIS
7/30/2026
Johnny, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Addis, LA
Ty J|2025 GMC Acadia
Confirmed Service Customer
7/29/2026
A cover to access my oil pan was not bolted back on properly so it can down and dragged for miles and is now damaged
AMELIA TULL
7/31/2026
We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Keenan S|2022 GMC 1500 Sierra
Confirmed Service Customer
6/16/2026
Aubry always Great Customer service. Thanks
Aubrey Mitchell
6/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Gonzales, LA
MICHAEL M|2026 Buick Envista
Confirmed Sales Customer
6/23/2026
Quick and informative
JOSEPH TATE
6/23/2026
Michael, your wonderful feedback and rating mean a lot to us.
Baker, LA
STEVEN H|2026 GMC Acadia
Confirmed Sales Customer
6/26/2026
Greeted right away.
JOSEPH TATE
6/27/2026
Steven, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Clinton, LA
Charles W|2026 Buick Enclave
Confirmed Service Customer
6/29/2026
I’d like to thank the staff at Gerry Lane for continuing their efforts providing the service & for just how many different employees say hello when I’m there.
AMELIA TULL
7/1/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane GMC! We look forward to your next visit! Take care!
DENHAM SPRINGS, LA
Chung V|2026 GMC Yukon
Confirmed Sales Customer
7/21/2026
Employees were extremely excellent
LARRY DUNN
7/22/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
BATON ROUGE, LA
Nicholas M|2024 GMC Sierra 1500
Confirmed Service Customer
7/22/2026
Excellent experience, Jason in the service department always does a great job.
Jason Leigh
7/24/2026
Nicholas, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Westwego, LA
Darren L|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/27/2026
the total package of services provided was excellent, thank you.
AMELIA TULL
7/28/2026
Darren, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Susan R|2026 GMC Yukon
Confirmed Sales Customer
7/31/2026
Everyone is so cordial, they tell you hi and ask if they can help you. Sherrard was amazing, he would go over and beyond to help. Everything went so smoothly I was in and out of there in no time. Thanks to all for making it an experience instead of a regret!
Sherrard Davidson
8/4/2026
Susan, we are so happy to read such a great review about Gerry Lane GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Gonzales, LA
MICHAEL F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/5/2026
5 star no doubt. Sherrard was knowledgeable and helpful and most importantly polite. This is my second truck to buy from him. Great experience for both.
Sherrard Davidson
8/6/2026
Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ethel, LA
Amirah K|2017 Chevrolet Traverse
Confirmed Service Customer
6/8/2026
Customer service and parts service was poor in providing help but Brandon Reeves was so helpful and kind during my appointment
BRANDON REEVES
6/9/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
JOHN G|2026 GMC Sierra 1500
Confirmed Sales Customer
6/19/2026
Kenneth was a very helpful, patient with us and so friendly. He showed us around the lot for the truck we were wanting and did not waste our time. Everyone was very nice to us. Will highly recommend
KENNETH GUILLORY
6/21/2026
John, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Thanks for the recommendation, and have an amazing day!
Ponchatoula, LA
Chris J|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/22/2026
Very good service
WEI YANG
6/23/2026
Chris, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WEST WEGO, LA
ROBERT O|2026 GMC Canyon
Confirmed Sales Customer
6/26/2026
Received first class service from first phone call to purchasing the vehicle. Communication was friendly and she answered any question I had. Tye S. was the best!
Tyerah Sullivan
6/27/2026
Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lafayette, LA
Edward S|2026 GMC Acadia
Confirmed Service Customer
6/30/2026
Fast turn around
Jason Leigh
7/2/2026
Edward, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Opelousas, LA
Ernest P|2026 Buick Envision
Confirmed Service Customer
7/2/2026
Very Good
Jason Leigh
7/3/2026
Ernest, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Baton Rouge, LA
Steven P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/8/2026
Brian the SM did an amazing job keeping me in the loop on what was a very timely, major repair.
AMELIA TULL
7/9/2026
Steven, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Denham Springs, LA
Robert C|2025 GMC Yukon
Confirmed Service Customer
8/1/2026
Great service! Thanks for all yall do
Aubrey Mitchell
8/3/2026
Robert, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Gerry Lane GMC
Baton Rouge, LA
Rodney G|2023 GMC Acadia
Confirmed Service Customer
8/7/2026
Everything was fine staff was friendly
DESI WHITE
8/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AMITE CITY, LA
CHRISTEN S|2026 Buick Envista
Confirmed Sales Customer
6/18/2026
:)
CHRISTEN SOILEAU
6/19/2026
Christen, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Baton Rouge, LA
Bart A|2025 Buick Encore GX
Confirmed Service Customer
6/29/2026
Fast and kept well informed
Aubrey Mitchell
7/1/2026
Bart, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
Baton Rouge, LA
Snt G|2026 GMC Acadia
Confirmed Service Customer
7/3/2026
It was very good experience. You Good!
ROSE MORRIS
7/5/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Brusly, LA
Gregory C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/7/2026
On time, right price.
AMELIA TULL
7/8/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
BATON ROUGE, LA
Kenneth G|2022 GMC Yukon
Confirmed Service Customer
7/9/2026
Aubrey always takes care of my concerns.
Aubrey Mitchell
7/10/2026
Kenneth, your satisfaction is our top priority. Thank you, and have a fantastic day!
Denham Springs, LA
Reginald B|2024 GMC Sierra 1500
Confirmed Service Customer
7/14/2026
Great
ROSE MORRIS
7/15/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Jerad M|2025 GMC Sierra 1500
Confirmed Service Customer
7/23/2026
Service was great as always.
Jason Leigh
7/25/2026
Jerad, thank you for sharing your positive experience! We look forward to your next visit! Take care!
Plaquemine, LA
Charles C|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/30/2026
Quick and easy
CAYA MOORE
8/1/2026
Charles, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
JOEL H|2026 Buick Encore GX
Confirmed Sales Customer
8/7/2026
From the start to finish everyone was a pleasure to work with! Will definitely be back.
Gerry Lane
8/8/2026
Joel, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
VANCLEAVE, MS
Billy H|2024 GMC Sierra 1500
Confirmed Service Customer
8/7/2026
Was greeted quickly. Personnel were friendly and communicated professionally. Was updated about service.
JESSICA OWENS
8/8/2026
Billy, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Springfield, LA
Gregory P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/12/2026
Poor
JESSICA OWENS
8/13/2026
Gregory, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
ANTONIO B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
7/23/2026
My experience was great. The process was quick and easy. Staff was polite and friendly. Love the truck ❤️. 👍🏻. Will recommend your dealership to others
RONALD CAMPBELL
7/25/2026
Antonio, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Raymond, MS
Joseph D|2025 Buick Envista
Confirmed Service Customer
7/24/2026
Pleasnt and on time
ROSE MORRIS
7/26/2026
Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Prairieville, LA
Jack G|2023 GMC Yukon
Confirmed Service Customer
7/24/2026
Everyone was very friendly and knowledgeable
Aubrey Mitchell
7/26/2026
Jack, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
Springfield, LA
Larry L|2026 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
The service experience was seamless. Great coming in and excellent going out. I appreciate the interaction from the service staff and the salespersons walking through check on customers while they wait. It’s great to see the person that sold you your vehicle without them knowing you were there. Let me tell you one the greatest gems to this service department is Aubrey Mitchell. Aubrey is God sent. He is very compassionate and wants to make sure to take care of your vehicle. He has the experience and expertise to address with assurance and confidence you are in the best hands and the right place. When you promote him higher don’t promote him out. The customers need a person like Aubrey taking care of them. 🙏🏾
Aubrey Mitchell
7/26/2026
Larry, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Centreville, MS
Theresa M|2026 Buick Envista
Confirmed Sales Customer
8/14/2026
Sherrard was a pleasure to work with! Very courteous and professional. So was the finance manager and also Ken
Sherrard Davidson
8/15/2026
Theresa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATON ROUGE, LA
Nicholas M|2023 GMC Yukon
Confirmed Service Customer
8/14/2026
Excellent service always.
Jason Leigh
8/15/2026
Nicholas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Westwego, LA
BRADLEY P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/14/2026
Great
REGGIE CHESTERFIELD
8/15/2026
Bradley, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
Ardell P|2023 GMC Terrain
Confirmed Service Customer
8/14/2026
Well my had to be towed in to dealership. I had no idea of what was wrong. The dealership identified the problem it was a call back. They repaired it and I got my car back in good condition.
JESSICA OWENS
8/15/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Baker, LA
Dan B|2025 GMC Sierra 1500
Confirmed Service Customer
7/21/2026
Experience was great and the sales rep was awesome but when I comes to pricing well that is another story-last time I came there which was about 3 months it cost me $80 this time it cost me $240 and the only thing added this time was a cabin filter and my tire rotation has always been free this time I was charged so probably will not be back
Aubrey Mitchell
7/22/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (225) 341-4403 so we can make your experience a positive one.
Central, LA
Emerson K|2025 GMC Sierra 1500
Confirmed Service Customer
7/28/2026
Very helpful and informative
Aubrey Mitchell
7/29/2026
Emerson, thank you so much for the positive review! If you're ever in need of more help, please let us know!
Denham Springs, LA
FREDERICK R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/6/2026
Ty was very knowledgeable and helpful
Tyerah Sullivan
8/7/2026
Frederick, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Patterson, LA
Scott J|2026 GMC Sierra 1500
Confirmed Service Customer
8/11/2026
Great as always
DESI WHITE
8/12/2026
Thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
WASHINGTON, LA
JOSEPH T|2026 GMC Sierra 1500
Confirmed Sales Customer
8/13/2026
The internet person (Derica Hooper) was very helpful, She teamed me up with the salesperson Sherrard Davidson. They were both polite, courteous and helpful throughout the whole truck buying process, THANKS Joseph Turner,
Sherrard Davidson
8/14/2026
Joseph, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Michael D|2024 GMC Canyon
Confirmed Service Customer
8/16/2026
Simple request asked for all four tires to be at the correct pressure. Paid for tire rotation 40 bucks. I get about 5 to 10 miles down the road and just decided to check my tire pressure same as it was when I went in 5° different than recommended. All four tires are different pressure. I called back to speak to the service manager I dealt with and his answer to me was ““ well they’re all over pressure so you can just let some pressure out of the tire to get them all at the same if I wanted to do that I wouldn’t have came for you to service newsflash great customer service not not not
Jason Leigh
8/17/2026
Michael, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (225) 341-4403 so we can make your experience a positive one.
Brusly, LA
Anthony F|2018 Buick Enclave
Confirmed Service Customer
8/16/2026
Work was completed as promised.
Aubrey Mitchell
8/17/2026
Anthony, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PLAQUEMINE, LA
Chelsea R|2025 GMC Terrain
Confirmed Service Customer
8/6/2026
Desi White was assigned to my appointment and was wonderful! Communicated quickly and clearly, and I was impressed at how quick my car was done in the afternoon! Thank you!
DESI WHITE
8/7/2026
Chelsea, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Christopher B|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/6/2026
Terrible piss poor excuse of a dealership. Put my vehicle back together terrible. Also replaced a tire that requires 70psi only out 40psi in it. Vehicle was dirty and greasy hand prints all over it
ROSE MORRIS
8/7/2026
Christopher, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (225) 341-4393 so we may identify ways to improve your experience.
ZACHARY, LA
ROBERTSON B|2026 GMC Sierra 1500
Confirmed Sales Customer
8/6/2026
De javu, same cubcile say loan office, all around great experience.
Traymone Brock
8/7/2026
Robertson, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Baton Rouge, LA
JOHN G|2026 GMC Terrain
Confirmed Sales Customer
8/6/2026
Couldn’t have asked for a better experience. They listened and and we come to an agreement that was satisfactory to our needs.
Sherrard Davidson
8/7/2026
John, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Salem, AL
LEE P|2026 GMC Sierra 1500
Confirmed Sales Customer
8/19/2026
Excellent experience. Sherrad (salesman) was exceptional. I'm enjoying my new vehicle. To God Be The Glory!
Sherrard Davidson
8/20/2026
Lee, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
JASON L|2026 GMC Sierra 1500
Confirmed Sales Customer
8/21/2026
Exceptional service and professionalism from their team.
Tremayne Trench
8/24/2026
Jason, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Denham Springs, LA
Jesse W|2026 GMC Sierra 2500 HD
Confirmed Service Customer
8/21/2026
It was great
Jason Leigh
8/24/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Cynthia P|2025 GMC Yukon
Confirmed Service Customer
8/24/2026
Wait time with an appointment to long. Appointment at 1 pm left dealership at 3 pm. Why have an appointment?
Aubrey Mitchell
8/25/2026
Cynthia, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (225) 341-4393 at your earliest convenience to discuss how we can turn this experience into a positive one.
Prairieville, LA
MARY B|2026 Buick Encore GX
Confirmed Sales Customer
8/17/2026
Great customer service
Tremayne Trench
8/17/2026
Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Baton Rouge, LA
Snt G|2026 GMC Acadia
Confirmed Service Customer
8/17/2026
Gerrylane is best dealer for me. I will be there again if I need new car more.
DESI WHITE
8/18/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brusly, LA
Steven H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/15/2026
My salesman, Sharrard has an excellent grasp of what is necessary to be a great customer oriented salesman. He is a tremendous asset for the Gerry Lane GMC organization. Experienced, knowledgeable, personable and caring. Great young man.
Sherrard Davidson
9/16/2026
Steven, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Greenwell Springs, LA
JEROME T|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
7/26/2026
Sherod is EXCEPTIONAL!!! He is the only reason I agreed to wait for my truck to be delivered. The truck was available at a few dealerships earlier but I didn't quiet like my experiences with the salesmen, was more than happy to wait and he didn't pull no salesman switcharoo on me..
Sherrard Davidson
7/27/2026
Jerome, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Sorrento, LA
William T|2026 GMC Sierra 1500
Confirmed Service Customer
8/19/2026
Professional Efficient Courteous Honored free oil change and tire rotation maintenance contract
DESI WHITE
8/20/2026
William, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Zachary, LA
Brad F|2026 GMC Sierra 1500
Confirmed Service Customer
8/25/2026
Either you figure it out more service people or less customers bullshit last two trips for service 3 or more hours...not good papa!!!!
DESI WHITE
8/28/2026
Brad, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4393 when you have a chance. Thank you, and we look forward to hearing from you.
Luling, LA
Donald K|2026 GMC Sierra 1500
Confirmed Sales Customer
8/26/2026
Great
Caroll Bryant
8/28/2026
Donald, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BATON ROUGE, LA
James G|2026 GMC Yukon XL 1500
Confirmed Sales Customer
9/15/2026
Sherrard and the entire sales team made us comfortable with the process and got us into a car that we love. The entire experience was professional and hassle-free. We highly recommend Gerry Lane GMC!
Sherrard Davidson
9/16/2026
James, we are so happy to read such a great review about Gerry Lane GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
New Orleans, LA
Donna R|2026 Buick Encore GX
Confirmed Service Customer
9/15/2026
It’s was great experience they got us out in timely manner very helpful
Jason Leigh
9/16/2026
Donna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gonzales, LA
Trisha B|2026 Buick Envista
Confirmed Sales Customer
9/15/2026
Neek helped us with our purchase experience. She is fantastic to work with!
SHUNAIQUA ELLISON
9/16/2026
Trisha, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Walker, LA
Anthony C|2026 GMC Terrain
Confirmed Service Customer
9/15/2026
Great troubleshooting and customer service! Comfortable chairs and nice TV to watch in a clean room.
Jason Leigh
9/16/2026
Anthony, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Baton Rouge, LA
Theresa M|2021 Buick Encore GX
Confirmed Service Customer
7/29/2026
Brought my vehicle in for one problem (tire monitoring system failure) on 7/24. An all point inspection was also done. Car was repaired that same day. On 7/27 engine light came on. Brought it to GL Service first thing Monday morning (wouldn’t the engine issue been noticed with all point inspection done on 7/24? I’m not a mechanic so didn’t know about this. Anyway, My vehicle is still at GL being repaired For a turbo replacement. Apparently This is a “known issue” with 2020 Buicks that I was unaware of. I had to go rent a car for transportation and am paying out of pocket for this. Seems like if Buick was aware of this issue, a recall should have been done to notify customers so the turbo could be fixed. Everyone in the service department is nice but they are busy and I’ve had to call for updates on the status of when my vehicle will be ready. The shuttle is a wonderful service that GL proves. . Thank you
DESI WHITE
8/1/2026
Theresa, we are disappointed to learn of your experience here at Gerry Lane GMC - Service, but will take this opportunity to improve. Here at Gerry Lane GMC - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (225) 341-4393 to discuss ways we can better serve you in the future.
BATON ROUGE, LA
Dale W|2027 Buick Enclave
Confirmed Sales Customer
8/23/2026
Big thanks to Trench and Nathaniel for making the entire process seamless! This was my third time purchasing from Trench and my first time working with Nathaniel, and both have been exceptional. Every experience I’ve had with Gerry Lane GMC has been nothing short of outstanding. Their customer service, professionalism, and dedication keep me coming back. I refuse to buy anywhere else! Highly recommend these guys! 🙌
SHUNAIQUA ELLISON
8/24/2026
Dale, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
DENHAM SPRINGS, LA
Marquel M|2024 GMC Canyon
Confirmed Service Customer
9/1/2026
Need new mechanics and needs a sense or urgency not trying to put more money in their pocket
CAYA MOORE
9/2/2026
Marquel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-4403 when you have a chance. Thank you, and we look forward to hearing from you.
Baton Rouge, LA
Treveon M|2024 GMC Sierra 1500
Confirmed Service Customer
9/18/2026
Bad service
JESSICA OWENS
9/19/2026
Treveon, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (225) 341-4393 so we can assist you further.
GREENWELL SPRINGS, LA
Sharon L|2025 Buick Envision
Confirmed Service Customer
9/18/2026
I love coming there because everyone is just so helpful and nice. They really take care of you while you are there.
Aubrey Mitchell
9/19/2026
Sharon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Walker, LA
James H|2026 Buick Enclave
Confirmed Service Customer
8/20/2026
Aubrey always does a great job getting me in and out in a timely and professional manner
Aubrey Mitchell
8/21/2026
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
White Castle, LA
JOHN F|2026 Buick Encore GX
Confirmed Sales Customer
8/21/2026
We had a great experience with Trench and Everyone connected with the Purchase of our new Buick
Tremayne Trench
8/23/2026
John, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Baton Rouge, LA
Shelton D|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
Awbree is the best. He is always attentive and wants to make certain that I am pleased with the service before I leave.
Aubrey Mitchell
8/23/2026
Shelton, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
Central, LA
Barry R|2024 GMC Canyon
Confirmed Service Customer
8/21/2026
Very Good Response to me visit.
JESSICA OWENS
8/24/2026
Barry, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Denham Springs, LA
Jeffery J|2026 GMC Yukon
Confirmed Sales Customer
8/25/2026
good
Sherrard Davidson
8/26/2026
Jeffery, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
BATON ROUGE, LA
LUCAS C|2026 GMC Yukon
Confirmed Sales Customer
8/12/2026
I had a great experience. I intended to buy a new vehicle by the Fall or Winter, but had no plan to make a purchase that day. In fact, I was just passing through Baton Rouge on my way to a birthday party in Hammond. The week before I saw a few vehicles of interest on your website, so I decided to stop by and browse. Great selection and good prices. The negotiations were fair and to my (and my wife’s) surprise ultimately led to a great deal on my trade-in and the new purchase. Foremost, I would like to commend your salesman, Zach Smith. He and I built a great rapport early on, talking about family, sports, restaurants, and our mutual interest in golf. I was happy to complete the sale with him and quite frankly the comfort and relationship that he established with me likely tipped the scales and led to the deal when I was just supposed to be browsing. Mark me down as a satisfied customer.
Zachary Smith
8/13/2026
Lucas, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Arnaudville, LA
Bobby E|2024 GMC Yukon
Confirmed Service Customer
8/13/2026
It was not a long wait time, customer service was very good
DESI WHITE
8/14/2026
Bobby, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
WOODVILLE, MS
JASMINE A|2026 GMC Yukon
Confirmed Sales Customer
8/7/2026
The experience from beginning to end to now was superb!
Caroll Bryant
8/8/2026
Jasmine, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Zachary, LA
Amit M|2022 GMC Terrain
Confirmed Service Customer
8/7/2026
People at the service front desk are absolutely amazing!!!!
JESSICA OWENS
8/7/2026
Amit, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Baton Rouge, LA
Ian M|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
My aunt and grandmother brought my truck to get serviced and had nothing but great things to say about the service staff.
DESI WHITE
8/23/2026
Ian, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Bourg, LA
Karen W|2023 GMC Terrain
Confirmed Service Customer
8/21/2026
This was my first time visiting you guys, and Aubrey made my experience, exceptional. He took the time to explain all the service details and made sure to apply my coupon. He seemed to be very happy to service my vehicle and I will definitely return because of him …….way to go Aubrey.
Aubrey Mitchell
8/23/2026
Karen, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC - Service. We can't wait to see you again, have a great day.
Baton Rouge, LA
Shelonda H|2017 GMC Yukon
Confirmed Service Customer
9/18/2026
Nothing was fixed but the service advisor was very helpful
ROSE MORRIS
9/20/2026
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (225) 341-4403 when you can so we can address this situation directly. Thank you and have a great day.
Zachary, LA
George H|2026 GMC Sierra 1500
Confirmed Service Customer
8/12/2026
Good and fast service.
CAYA MOORE
8/13/2026
George, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Saint Gabriel, LA
DOUGLAS L|2026 GMC Acadia
Confirmed Sales Customer
8/25/2026
Everything went great !
KENNETH GUILLORY
8/26/2026
Douglas, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Walker, LA
Amanda Z|2022 GMC 2500HD Sierra
Confirmed Service Customer
9/13/2026
Everyone was very friendly
DESI WHITE
9/14/2026
Amanda, we're happy you found our staff to be so supportive during your experience here at Gerry Lane GMC. We do hope we can be of assistance in the future. Take care!
Walker, LA
Ina P|2026 GMC Sierra 1500
Confirmed Service Customer
9/20/2026
The experience was good, just long
ROSE MORRIS
9/22/2026
Ina, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zachary, LA
Don M|2026 Buick Envista
Confirmed Sales Customer
9/15/2026
It was excellent. Everyone was friendly , polite and helpful. I felt comfortable and confident that they would get the job done.
Christian Constance
9/17/2026
Don, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Port Allen, LA