1052 Reviews Found
Confirmed Service Customer
I had oil change and tire rotation plus three recalls work was done in time promised.
Lance N.
DENHAM SPRINGS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
Was this review helpful?
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Gerry Lane Buick and we hope to see you again.
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Business Response
Hello, thank you for your kind words and this wonderful review! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
The staff were like family, the salesman showed me the vehicle of my choice but did not pressure me, the Young Lady in finance did everything she could to get me the best deal really enjoyed my experience with her
Herman G.
PRIDE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Clint and Haley were wonderful and their service was great as always!! THEY BOTH NEED RAISES!!
Todd L.
ST AMANT
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Until the next time we meet, take care!
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Confirmed Service Customer
Excellent, outstanding, professional service department!! It starts before you arrive with friendly phone conversation to friendly greetings as you arrive to follow on service as you leave. I wouldn���t go anywhere else!!
Michael E.
BATON ROUGE
Business Response
Thank you for choosing Gerry Lane Buick as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
maintenance was performed in a timely manner. Service rep was informative.
Katrece A.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Confirmed Service Customer
Very professional, courteous and updated frequently
Judy H.
DENHAM SPRINGS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Confirmed Service Customer
Having scheduled an appointment, I was in and out in a little over an hour. That was good.
Dianne L.
ST JAMES
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick and we hope to see you again soon!
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Confirmed Service Customer
Four people who checked in when I did were each told they needed air conditioning filter replaced. I was told my tires needed to rotated when sticker on windshield clearly states I should have them rotated ar 60,000 miles. I only have 56,000 miles om my car,
Thomas T.
BATON ROUGE
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.
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Confirmed Service Customer
everyone was friendly the work they performed on the Yukon was great
Dale R.
DENHAM SPRINGS
Business Response
Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Confirmed Sales Customer
Found vehicle online in your dealerships inventory, signed up for "I'm Interested" within an hour i had a phone call and was placed in touch with someone at the dealership, actually two people called me from the dealership. I made an appointment to go by for a preliminary talk about the truck i was interested in both gentlemen i had spoken to came out to greet me, salesman went over everything about the vehicle (Mr. Kerwin Thomas) and a couple of days later went back and was able to come to an agreement on price.
Edward M.
CLINTON
Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!
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Business Response
Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Confirmed Service Customer
I brought my AT4 in because there was a noise coming from by the heat shield.
Charles G.
BATON ROUGE
Business Response
Hi, we are so happy to read such a great review about Gerry Lane Buick! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Service Customer
This is my 1st lease after purchasing 6 vehicles from Gerry Lane GMC. As usual the service and attention to detail were amazing! Having never leased before my sales team (Keioike Nutter and Kerwin Thomas) were patient and helpful in helping me to understand the process and choose wisely. I referred several clients to you all already and will continue to do so. Thank you!
Rani W.
BATON ROUGE
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service was good but the wait was longer than I expected to say that I had an appointment To be fair that suggested that I change my air filter because it was dirty
Sandra W.
BATON ROUGE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
The sales team at your dealership was excellent. Trench, John and Kendrick were very professional, eager to get me what I wanted without be pushy. If I could sum it up with one word, I would describe it as SMOOTH.
Dawn F.
BATON ROUGE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!