707 Reviews Found
Business Response
Oren, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Its extremely perfect everytime I come and the workers are very professional people
George F.
PRIDE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I stopped in for an oil change last Friday since I wasn't able to make a reservation online. Coincidentally, my Sales Consultant, Steven Bryant, greeted me as I pulled up. I was planning to work from the waiting room but Stephen offered to bring me to work. This kind gesture was unexpected, unnecessary but very much appreciated. The service experience will bring me back to Gerry Lane for my next purchase.
David J.
BATON ROUGE
Business Response
David, we're glad to hear you found our staff so knowledgeable and helpful! We hope to be of service to you again in the future.
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Business Response
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Friendly staff and they contacted me earlier than they thought it would take as I dropped my vehicle off.
Anthony C.
PORT ALLEN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Gerry Lane Buick. We hope you have a great day!
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Business Response
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Haley LeBlanc is wonderful. Have been dealing with her and her alone since had a bad experience with "Danny"
Rosa S.
BRUSLY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane Buick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service technician was very helpful Ryan he did great
Lottie C.
BATON ROUGE
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Gerry Lane Buick. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Robin was so helpful and concerned about my wishes.
Jarvis A.
Denham Springs
Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
All the employees that I came across were very friendly and helpful. Better experience than most places getting your vehicle serviced.
Darrell W.
BATON ROUGE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Scheduled maintenance was performed in a timely manner.
Joseph F.
BATON ROUGE
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
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Confirmed Sales Customer
We had a problem with the vehicle we selected and Gerry Lane took care of us
Michael M.
Baton Rouge
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Very courteous treatment. Problem was difficult to find but was apparently taken care of. No further problems.
James B.
BATON ROUGE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Relaxing waiting area, great welcoming upon arrival-- checking in and out quick, just overall great service.
Melvin W.
CLINTON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I waited 40 minutes while car was brought to front they had wrong name for car finally when to service department and got it straight I don’t know how this happen
Kenneth M.
BATON ROUGE
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (225) 341-4403 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Sales Customer
Everything was fine when I picked up the vehicle thinking things had been taken care of but it wasn't the front License Bracket was left on the back seat along with a small gas spout when i went to the dealer the next day to get the bracket installed i was told that it couldn't be done because the ones that takes care of it was off on Saturday and i could just wait and get it done on my first oil change meaning i would have to wait 2- 3 months because the vehicle had less than 20 miles on it. I was also told that the salesman who wasn't working that day was supposed to make sure it was done before I left the dealership Note I did send salesman a text about the problem (same day) a few hours after i got home with the vehicle and noticed it, which also didn't have a Gerry Lane sticker on the tailgate
Sheldon P.
BATON ROUGE
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gerry Lane Buick (225) 341-4403
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!