1119 Reviews Found
Confirmed Service Customer
Always makes it convenient to drop off vehicle and pick up. Everyone is always friendly and professional
Atalia W.
DENHAM SPRINGS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
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Confirmed Service Customer
Hailey did an outstanding job for me. She kept me apprised of what was going on and I could not ask for better attention to my issue with my truck. Thank you so much.
John C.
DENHAM SPRINGS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Service team is professional, informative, courteous and goes the extra mile to ensure the customers are receiving excellent service.
Patricia W.
BATON ROUGE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for taking the time to leave a review. We hope you have a great day!
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Business Response
Thank you for the high star rating! We hope to see you soon!
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Confirmed Service Customer
Fast service, thorough, and great employees to work with
Patrick B.
BATON ROUGE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gerry Lane Buick GMC and we hope to see you again.
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Confirmed Sales Customer
The salesmen were extremely helpful and coordinated the best deal possible for the sale to happen.
Cheryl S.
GEISMAR
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Great sales team. Pleasing to work with.
Ryann W.
GREENWELL SPRINGS
Business Response
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Even though I ask for an oil change I thought they would have check psi in my tires.
Virginia W.
BATON ROUGE
Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The transmission has been changed in my vehicle because it failed. The service department was repeatedly told that there was a problem with the transmission. The service department has records of vehicle being looked at for transmission problem. The solution to the problem was never solved because I was told there was nothing wrong with the transmission. After warranty was up the transmission failed and I was responsible for a new one to be installed. The new transmission was installed and I am still having same problem. The truck was looked at again and they are telling me again nothing wrong with the transmission. This is not the service expected after spending this amount of money and vehicle is only four years old
Jonathan F.
GEISMAR
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5413 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The service writer name Jeff gave me very poor service, I had to get Scott and Dennis to finish my service, by the way, Dennis and Scott were superb.
Valerie L.
BATON ROUGE
Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always treated like family and shuttles to my destination safely.
Chet J.
ROXIE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
I have bought 5 vehicles with Gerry Lance GMC in the last 12 years. I am very happy with the professionalism of the management, sales staff, and service department.
Kyle R.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad you had such a good experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
When I purchased my new truck my salesman was very helpful in making sure I got the color note and price I desired.
Carlos M.
BATON ROUGE
Business Response
Congratulations on your new truck! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
The Gerry Lane team did an exceptional job. From answering all of my questions to ensuring I understood all of the details, they were there every step of the way.
Daniel K.
BATON ROUGE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Buick GMC and we hope to see you again.
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Confirmed Sales Customer
Everything was very easy and our salesperson was excellent went above and beyond!
Connie M.
JONESBORO
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!