1325 Reviews Found
Confirmed Service Customer
The people are always friendly. I met your new service employee Ryan and he was very nice and in tune to what my concerns were. Danny, Haley and Jeff are always pleasant as well.
Pamela S.
GREENWELL SPRINGS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Great work and customer experience as usual
Kerry D.
BATON ROUGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Entirely too cold in the waiting room! Everyone was fussing about it being too cold, even the kids had their arms pulled inside of their shirts!!
Randal B.
LIVINGSTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
They were ready for me when I arrived and took my car right away. Danny checked the computer and knew what needed to be done. Everything went quickly and smoothly.
Lynnette W.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gerry Lane Buick GMC. If you're ever in need of more help, please let us know! We hope you have a great day!
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Confirmed Service Customer
My visit was quick and everyone was very friendly
Thelma J.
BATON ROUGE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
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Confirmed Service Customer
Great service! They even took my car earlier to satisfy my request of dropping it off earlier than my my appt. time. Wonderful customer service!
Nicolette J.
DENHAM SPRINGS
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Gerry Lane Buick GMC
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Confirmed Sales Customer
The salesman was extremely knowledgeable and helped through every step of my vehicle purchase. I couldn’t believe how knowledgeable and professional he was although he seemed to be the youngest salesman on the floor. I would definitely buy from him again!
Brandy S.
DENHAM SPRINGS
Business Response
Hi, we are so happy to read such a great review about Gerry Lane Buick GMC! We're glad to hear we delivered such a wonderful experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
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Confirmed Sales Customer
Staff at the dealership were customer-friendly. They explained very clearly all I needed to know before and after the purchase.
Joseph O.
BATON ROUGE
Business Response
Hi, we are so happy to read such a great review about Gerry Lane Buick GMC! We hope you have a great day!
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Confirmed Service Customer
It was entirely to long of a wait (4+ hours) to purchase and install one tire!!!
Wilbur L.
BATON ROUGE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5413 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
they always do what is necessary after advise
David V.
BATON ROUGE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Sales person very knowledgable and helpful. Finance department helpful. Very good experience.
Harold S.
DENHAM SPGS
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Prompt courteous service. Done in 45 minutes.
Suzanne L.
BATON ROUGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
They always try theirs best to get me what i want
Delilah M.
BATON ROUGE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Very courteous, informative, kept me in the loop with repairs and progress. Very professional. Extremely pleased.
Matthew S.
BAKER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My service was very timely and thorough. Scott, the GM, was very attentative and concerned when I showed him the issue I was having with my wheels. My only issue was the oily hand prints that were left by the technician on my hood and both doors. I would hope that he uses more caution in the future.
Allen M.
PRAIRIEVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
It was quick and thorough. Great experience !
Margaret F.
BATON ROUGE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Gerry Lane Buick GMC
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Confirmed Sales Customer
Everyone was super friendly and worked really hard to get me exactly what I wanted!!!
Crystal C.
ROSEDALE
Business Response
Congratulations on your new vehicle, Crystal! We're glad we were able to help you out! If you have any additional questions, please let us know!
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Confirmed Service Customer
Every one was very nice and informative. I came in for a oil change, and later I was told that my tires are due for rotation and it I had the time they would do them also. I was very please. I was in and out in no time. Thanks
Audrey B.
BATON ROUGE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope you choose us again in the future!