1208 Reviews Found
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for the great review!
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Confirmed Service Customer
I was a walk-in for an oil change. The service was quick and the service assoicate was helpful and very courteous.
Joseph M.
HAMMOND
Business Response
Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
I noticed My vehicle was ready 15-20 minutes later...no one let me knew. I had to go and ask.
Alvin B.
ADDIS
Business Response
Hello, thank you for sharing your experience; we regret to hear that it was anything less than great. If you will reach out to us at (225) 341-5413 we'll be more than happy to address any concerns you have and do our best to turn your experience around. Take care.
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Business Response
Hello, we're glad to hear that you received such quick and friendly service from our team. We look forward to seeing you again soon!
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Confirmed Service Customer
Like the fact that they know me by my name
Mitchell M.
GONZALES
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They took me right in and had me out of there in 25 minutes. Everything was very good.
Jeffrey K.
BATON ROUGE
Business Response
Hi, it's great to hear that we could get you in and out within a timely manner. We hope to be of service to you again in the future. Best wishes, Gerry Lane Buick GMC
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great employees, friendly,courteous,helpful and very knowledgeable. i am always welcome with a smile and glad to see you
Melba M.
BATON ROUGE
Business Response
Hi there, thank you so much for your positive comments about our staff! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
The reason I didn't give perfect scores is that when I got home I noticed the windshield wiper fluid tank was empty. I had to go and buy some fluid.
Dane F.
VILLE PLATTE
Business Response
Hello, thank you for taking the time to let us know how we did during your recent visit. We sincerely value your business and hope to exceed your expectations in the future. Take care!
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Confirmed Service Customer
Greeted promptly, explained what was going on, service worker made diagnosis, checked warranty and I was on my way.
Helen Y.
BATON ROUGE
Business Response
Hi, we are so pleased you enjoyed your visit to Gerry Lane Buick GMC! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Salesman Sherrard in Baton Rouge, Florida Street location, was very professional while assisting me with my purchase. He also took the time to give me a quick learning in service regarding my vehicle, that was much needed. I?m very satisfied :-).
Bobbie B.
BAKER
Business Response
Hello, we're glad to hear you enjoyed your visit with Sherrard! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Gerry Lane Buick GMC
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Confirmed Service Customer
Quick professional service. The only thing I would have liked is our vehicle had 1100 miles and was in the shop. I feel it should have at least been washed before being returned to us. That was only thing. Everything else was great.
Megan K.
DENHAM SPRINGS
Business Response
Hello, thanks for sharing your recent service experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent customer service and I didn't wait to long.
Alcinda B.
ZACHARY
Business Response
We are happy that our team could provide top notch service to you! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We are delighted to hear that our team gave you such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I have always been satisfied with the service received.
Weldon H.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Business Response
We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
when you have a appointment and you are there 4 hours, to program a key , inspection sticker, and wash on a new car thats a little long will see when oil change time comes if it takes that long i will take it someware else
Eric P.
DENHAM SPRINGS
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (225) 341-5413 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Always deal with Hailey LeBlanc in Service. Very trustworthy and efficient
Rosa S.
BRUSLY
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!