1149 Reviews Found
Business Response
Hello, thanks for the high star rating! Your feedback gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else.
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Business Response
Hi, we are so pleased you enjoyed your visit to Gerry Lane Buick GMC! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service representative Ryan was excellent in making sure I well taken care of with my services!
Kwasi S.
BATON ROUGE
Business Response
Ryan is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Buick GMC and we hope to see you again.
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Confirmed Service Customer
I brought my Buick to see why the engine light came on for the second time and the service was good
Bernadine J.
BATON ROUGE
Business Response
Hi, your feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
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Confirmed Service Customer
The workers at Gerry Lane Buick GMC are always friendly, professional, and provides the best customer service.
Keonta J.
BATON ROUGE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gerry Lane Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
excellent communications on work and findings .
Gary T.
PORT ALLEN
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gerry Lane Buick GMC! Please reach out to us if there is anything else we can do for you. Take care.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Easy Going and very willing to go above and beyond to make the deal. A pleasure buying from this dealership.
Douglas G.
GROSSE TETE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Hayley is a Superstar ! The service department really impressed me.
Carolyn L.
ROSEDALE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service department was very prompt in getting my Yukon properly serviced.
Clyde B.
PRAIRIEVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
It took 3 trips to find the problem but hopefully it’s fixed now
Raymond S.
BATON ROUGE
Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thank you for choosing Gerry Lane Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I brought my car into the dealership for a simple oil change. Of course, while I was there they said I needed to have my filters changed. This is something that I would usually do on my own but since the car was already there I agreed. Three hours and $100 later my car was not finished and I had to leave without them finishing their work. Never again. I’d rather pay for my oil to be changed then wait that long ever again.
Paul D.
BATON ROUGE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5413 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Keioike Nutter and Trey (salesman), as well as Kendrick, went out of their way, above and beyond to get me into my new Yukon xl. I would definitely recommend them. I also had to go into the service dept, I cracked a tail light; and Fritz in service also went above and beyond and got my light fixed that day (on a Saturday). This dealership is AWESOME!
Jason C.
BATON ROUGE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Yukon and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Buick GMC and we hope to see you again soon!
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Gerry Lane Buick GMC Reviews
Wondering if Gerry Lane Buick GMC is the dealership for you? Check out what our previous customers have said about their experience with us! At Gerry Lane, we work hard to make sure that you have the best possible experience, whether you're buying a car, having maintenance, or anything else. If you have visited us recently, please leave a review! We love feedback, and reviews help us to ensure we are satisfying all of our customers and working towards bettering our dealership for all Buick and GMC drivers.If you have any concerns, contact us today and we will be happy to assist you!