Confirmed Service Customer
Danny the service writer made me an appointment as needed. Got my truck back in 1 1/2 hours. Oil pressure looked a little low on way home. Checked under the hood the next day. 2 of the 4 screws in the engine air filter box were not installed properly and a bolt was missing on a brace over box. Then checked oil dipstick, oil not in correct range. Warmed up engine and checked again and only oil on very end of dipstick! Next day took back to service department to Danny. They took care of the problems in an hour. Unnecessary waste of everyone’s time and my fuel. I couldn’t give a good rating as I have in the past.
Charles S.
GREENWELL SPRINGS,
LA
Business Response
Charles, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (225) 341-4403.
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