Confirmed Service Customer
The Service dept is horrible. Lack of professionalism and communication skills. I had appointment for diagnostic of my vehicle, after leaving my truck there for over a week. I pick it and was willing to return once the part came in, it's been 25 plus days and I still have received a call to say the part was in.Needless to say I took my truck to another dealership on Monday morning for diagnostic and it was repaired and ready for pick up Tuesday afternoon.
Sandra T.
Port Allen,
LA
Business Response
Sandra, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
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